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Citizen Systems CL-E730 Direct Thermal

Citizen Systems CL-E730 Direct Thermal

Regular price Dhs. 2,270.00 AED
Regular price Dhs. 2,325.00 AED Sale price Dhs. 2,270.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Citizen Systems CL-E730 Direct Thermal Printer"


The Citizen Systems CL-E730 is a state-of-the-art direct thermal printer that combines high-speed printing with exceptional print quality. Engineered for reliability and ease of use, it is well-suited for demanding environments where efficient and accurate printing is essential.

Product Description:

The CL-E730 leverages direct thermal technology to deliver top-quality prints quickly and efficiently, making it a cost-effective solution for businesses looking to optimize their printing operations. It features a robust build designed to withstand industrial use and offers a high resolution of 300 dpi, ensuring that each printout—from labels and tags to receipts—is sharp and clear. The printer's modern design and intuitive interface make it a user-friendly option for any setting.

Key Features:

  • Direct Thermal Printing: Eliminates the need for ink or toner, reducing maintenance costs.
  • High Resolution: 300 dpi for exceptionally clear and detailed prints.
  • Fast Printing Speed: Enhances productivity by reducing wait times for print jobs.
  • Durable Construction: Built to perform reliably in tough environments.
  • User-Friendly Interface: Simplifies operations and minimizes training requirements.

Product Quality and Performance:

The CL-E730 is renowned for its durability and consistent performance, making it ideal for sectors such as retail, logistics, and manufacturing. Its ability to quickly produce high-quality prints helps streamline workflows and increase operational efficiencies.


  • Dimensions: 255mm x 458mm x 265mm
  • Weight: 5.0 kg
  • Print Method: Direct Thermal
  • Max Print Width: 4.1 inches
  • Max Roll Diameter: 8 inches
  • Resolution: 300 dpi
  • Interface: USB, Ethernet

Purpose of Use:

Designed for applications that demand fast, reliable label printing, the CL-E730 is particularly effective in settings such as shipping and receiving, inventory management, and point-of-sale environments. Its precision and speed make it invaluable for businesses that need to maintain high productivity levels.

How to Use:

To get started with the CL-E730, connect it to your network or computer, load the media, configure the print settings, and begin your print jobs. Regular maintenance involves simple steps like cleaning the print head to ensure continued high-quality output.

Supported OS/Application/Industries:

The printer is compatible with various operating systems including Windows, making it versatile for integration into numerous industrial and commercial environments.

Benefits & Compatibility:

The CL-E730's direct thermal technology offers significant benefits in terms of lower running costs and reduced maintenance. Its high compatibility with various media types and its robust features make it suitable for a wide range of professional uses.

Warranty and FAQs:

The printer includes a one-year manufacturer's warranty, and NEO Digital offers a comprehensive online support portal with FAQs and troubleshooting resources to help users maximize their printer's capabilities.

Delivery Services (UAE):

NEO Digital ensures prompt and secure delivery services across the UAE, focusing on customer satisfaction and readiness for immediate use.

After Sales Support:

Our dedicated support team is committed to providing exceptional after-sales service, helping to resolve any issues quickly and ensuring customer satisfaction.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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