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NEOTECH

Superlead With Bluetooth 5.0 Bluetooth Scanner 2620BT

Superlead With Bluetooth 5.0 Bluetooth Scanner 2620BT

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Superlead 2620BT with Bluetooth 5.0: Advanced Wireless Scanning Technology

Overview:

The Superlead 2620BT with Bluetooth 5.0 enhances wireless scanning with increased range, speed, and reliability. This scanner is perfect for environments requiring quick and dependable barcode scanning, such as busy retail settings, expansive warehouses, and dynamic healthcare facilities.

Product Description:

This advanced model of the Superlead 2620BT leverages Bluetooth 5.0 technology, providing a more stable and robust connection that supports greater distances and faster data transfer rates. It's designed to facilitate seamless and efficient scanning operations, minimizing delays and boosting productivity.

Key Features:

  • Bluetooth 5.0 Connectivity: Offers enhanced wireless range and improved connection stability.
  • Rapid and Accurate Scanning: Quickly captures all standard 1D and 2D barcodes, supporting high-volume scanning demands.
  • Ergonomic Design: Built for comfort and usability during long shifts.
  • Rugged Durability: Engineered to withstand drops and bumps in harsh working environments.

Product Quality and Performance:

The Superlead 2620BT with Bluetooth 5.0 is built to last, with a focus on maintaining high performance through its advanced connectivity features. It is reliable for continuous daily use, ensuring that operational workflows remain uninterrupted and efficient.

Specifications:

  • Scanning Technology: Capable of decoding a wide range of barcode types with precision.
  • Connectivity Range: Extended wireless range due to Bluetooth 5.0, covering wider areas without losing connection.
  • Battery Life: Long-lasting battery ensures full operational capacity for extended periods.
  • Environmental Tolerance: Performs optimally in diverse environments, from cold storage to hot warehouse conditions.

Purpose of Use:

Ideal for retail environments for efficient checkout processes, in warehouses for streamlined inventory management, and in healthcare settings for quick patient data retrieval.

How to Use:

Pair the Superlead 2620BT with your system via Bluetooth, customize the settings to fit your operational needs, and begin scanning. Its user-friendly interface allows for quick setup and integration into existing workflows.

Supported OS/Application/Industries:

This scanner supports various operating systems, including Windows, Android, and iOS, making it suitable for a broad range of applications in retail, logistics, healthcare, and more.

Benefits & Compatibility:

  • Increased Connectivity and Mobility: Enhanced Bluetooth 5.0 allows users more freedom to move around large spaces without connectivity issues.
  • Boosted Efficiency: Fast scanning capabilities reduce transaction times and increase throughput.
  • Versatile Use: Adaptable to various scanning environments and compatible with multiple platforms.

Warranty and FAQs:

Comes with a standard one-year warranty. NEO Digital provides an extensive FAQ section and responsive customer service for any inquiries or issues.

Delivery Services (UAE):

NEO Digital offers reliable, prompt delivery services across the UAE, ensuring that your devices are delivered quickly and safely.

After Sales Support:

Our dedicated support team is available to assist with any setup, troubleshooting, or usage queries, ensuring that you get the most out of your Superlead 2620BT scanner.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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