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Datalogic Matrix 220 385-010 12MP DPM-R12MM(937900005) Barcode Scanner Imager Reader

Datalogic Matrix 220 385-010 12MP DPM-R12MM(937900005) Barcode Scanner Imager Reader

Regular price Dhs. 2,189.00 AED
Regular price Dhs. 2,339.00 AED Sale price Dhs. 2,189.00 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Explore the Datalogic Matrix 220 385-010 12MP DPM-R12MM, a high-resolution barcode imager with superior scanning capabilities for industrial applications.


Overview:

The Datalogic Matrix 220 385-010 12MP DPM-R12MM Barcode Scanner Imager Reader offers cutting-edge imaging technology for industrial environments. With its high-resolution 12MP sensor, this scanner excels in capturing direct part marks (DPM) and other challenging codes. The Matrix 220 provides unparalleled performance in high-speed and high-precision applications, ensuring accurate and efficient data capture.

Product Description:

The Datalogic Matrix 220 385-010 12MP DPM-R12MM is a top-tier barcode scanner designed for industrial use, featuring a powerful 12MP sensor that delivers exceptional image quality. Its advanced optics and lighting systems enable it to read even the most challenging DPM codes with ease. The Matrix 220 is compact yet rugged, making it suitable for harsh environments where reliability is critical. This scanner supports various connectivity options, allowing seamless integration into your existing system. With the Matrix 220, you can achieve faster processing times and reduced errors, ultimately boosting productivity and reducing operational costs.

Key Features:

  • High-Resolution 12MP Sensor: Delivers superior image quality, capturing detailed barcode data.
  • DPM Reading Capability: Optimized for reading direct part marks and other difficult-to-read codes.
  • Advanced Lighting System: Ensures clear code capture under various lighting conditions.
  • Compact and Rugged Design: Built to withstand tough industrial environments.
  • Flexible Connectivity: Supports multiple connection options for easy system integration.

Product Quality and Performance:

The Datalogic Matrix 220 is engineered for high performance, with a focus on precision and reliability. Its high-resolution sensor and advanced optics make it capable of reading the most complex barcodes, including DPMs, with exceptional accuracy. The scanner's robust design ensures it can endure the rigors of industrial use, maintaining high performance over time.

Specifications:

  • Sensor Resolution: 12 Megapixels
  • Lens: R12MM
  • Dimensions: 85 x 54 x 42 mm
  • Weight: 400g
  • Scan Rate: Up to 60 fps
  • Connectivity: Ethernet, RS232, USB, and PoE
  • Operating Temperature: -10°C to 50°C
  • Power Supply: 24V DC

Purpose of Use:

The Datalogic Matrix 220 12MP DPM-R12MM is ideal for industries requiring high-precision barcode scanning, such as automotive, electronics, and aerospace. Its ability to read difficult DPMs makes it an excellent choice for applications involving direct part marking on metal, plastic, or other materials.

How to Use:

Install the Datalogic Matrix 220 on your production line or workstation using the appropriate mounting hardware. Connect it to your system using Ethernet, RS232, USB, or PoE. Configure the scanner via the provided software to optimize performance for your specific application.

Supported OS/Application/Industries:

  • Operating Systems: Compatible with Windows, Linux, and other major platforms.
  • Applications: Ideal for use in automotive, electronics, aerospace, and other industries requiring high-resolution barcode scanning.
  • Industries: Suited for environments that require precision in barcode scanning, particularly with DPMs.

Benefits & Compatibility:

  • Compatibility: Easily integrates with existing systems, offering a variety of connectivity options.
  • Benefits: Enhances productivity, reduces errors, and supports high-speed operations with its advanced imaging capabilities.

Warranty and FAQs:

  • Warranty: 2-year manufacturer warranty.
  • FAQs:
    1. Can the Matrix 220 scan low-contrast DPMs?
      Yes, it is specifically designed to handle low-contrast DPMs effectively.
    2. What is the primary advantage of the 12MP sensor?
      The high-resolution sensor provides superior image quality, allowing for more accurate and reliable barcode reading.

Packaging/Weight/Dimension:

  • Packaging: Securely packed to protect against damage during shipping.
  • Weight: 400g
  • Dimensions: 85 x 54 x 42 mm

Shop Today & Receive Your Delivery:

Order the Datalogic Matrix 220 12MP DPM-R12MM today and benefit from fast, secure delivery. Ensure your operations continue smoothly with this reliable barcode imager.

Best Price Guarantee:

Get the best value with our competitive pricing on the Datalogic Matrix 220. Take advantage of our best price guarantee today.

After-Sales Support:

Our after-sales support team is here to assist with any questions or issues you may have. We are committed to ensuring your complete satisfaction with your purchase.

Request for Customer Reviews and Testimonials:

We appreciate your feedback! Please share your experience with the Datalogic Matrix 220 to help others in their purchasing decisions.

Stock Availability:

Limited stock available—order now to secure your Datalogic Matrix 220 12MP DPM-R12MM scanner.

Get in Touch:

For further assistance or inquiries, contact our customer service team. We're ready to help with any questions you have.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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