NEOTECH
UNITECH Barcode Scanner MS-836
UNITECH Barcode Scanner MS-836
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
Maximize Your Scanning Capabilities with the UNITECH MS-836 Barcode Scanner
The UNITECH MS-836 Barcode Scanner is a highly reliable and efficient tool designed for intensive use in retail, logistics, and industrial settings. This device offers outstanding scanning performance, ensuring quick and accurate capture of all standard 1D barcodes, enhancing productivity and operational efficiency.
Key Features
- High Performance Scanning: Capable of reading a wide range of 1D barcodes quickly and from various surfaces, including mobile screens and paper.
- Durable Design: Constructed to endure tough conditions with an IP42 rating for dust and splash resistance, and capable of withstanding multiple drops from up to 1.5 meters.
- Ergonomic Form Factor: Features an ergonomic design that minimizes strain during extended use, making it ideal for applications requiring frequent scanning.
- Plug and Play: Offers easy integration with existing systems through USB connectivity, facilitating a seamless setup process.
Product Quality and Performance
The UNITECH MS-836 is designed for durability and superior performance:
- Efficient Data Capture: Ensures rapid and accurate barcode scanning, crucial for maintaining throughput in fast-paced environments.
- Rugged Build: Engineered for resilience in harsh operational conditions, ensuring long-term reliability.
- User Reviews: Frequently praised for its robustness and scanning efficiency, making it a preferred choice in diverse industries.
Specifications
- Scan Technology: Laser scanning for precise barcode capture
- Connectivity: USB for easy connection to PCs and POS systems
- Scan Speed: High-speed laser to accommodate quick scanning needs
- Decoding Capability: Reads all standard 1D barcodes
- Dimensions: 176mm x 71mm x 91mm
- Weight: 150 grams
Purpose of Use
Perfect for retail environments for point-of-sale transactions, warehouses for inventory management, and manufacturing settings for tracking assets and materials.
How to Use
The MS-836 is user-friendly, designed for plug-and-play operation with minimal setup required. It is compatible with various POS systems and computers, enhancing data processing capabilities immediately upon installation.
Supported OS/Application/Industries
- Operating Systems: Compatible with Windows, macOS, and Linux, facilitating broad application across systems.
- Industries: Suited for use in retail, industrial, and healthcare sectors, where quick and reliable barcode scanning is essential.
Benefits & Compatibility
- Improved Operational Efficiency: Increases transaction speed and accuracy, significantly enhancing productivity.
- Ease of Integration: Simple connectivity and compatibility with existing systems reduce the need for extensive IT support.
Warranty and FAQs
- Warranty Information: Includes a standard warranty that covers technical malfunctions, providing businesses with assurance and support.
- FAQs: NEO Digital offers a comprehensive FAQ section to help users troubleshoot common issues and optimize scanner performance.
Delivery Services (UAE)
NEO Digital ensures rapid and reliable delivery services across the UAE, so businesses can quickly benefit from the enhanced capabilities of their new barcode scanner.
After Sales Support
Our expert support team provides exceptional after-sales service, addressing any technical questions or challenges to ensure continuous and effective scanner operation.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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