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NEOTECH

Citizen CBM-920II Kiosk Printer

Citizen CBM-920II Kiosk Printer

Regular price Dhs. 3,970.00 AED
Regular price Dhs. 4,164.00 AED Sale price Dhs. 3,970.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

The Citizen CBM-920II Kiosk Printer offers high-speed, compact thermal printing for kiosks and self-service environments. Ideal for ticketing, retail, and more.


Product Overview:

The Citizen CBM-920II Kiosk Printer is a high-performance, compact thermal printer designed for self-service kiosks, ticketing systems, and vending machines. With fast printing speeds of up to 100mm per second, this robust printer ensures smooth, high-quality printing for a wide range of applications. Its compact design allows it to fit easily into tight spaces, making it perfect for environments with limited room. The CBM-920II combines efficiency, durability, and cost-effectiveness, making it an ideal solution for businesses that require reliable, high-speed kiosk printing.


Product Description:

The Citizen CBM-920II Kiosk Printer is engineered for high-demand environments, delivering fast and clear thermal printing at speeds of up to 100mm per second. This compact printer is ideal for use in self-service kiosks, vending machines, ATMs, and other unattended machines that require reliable, high-speed receipt or ticket printing.

Using direct thermal printing technology, the CBM-920II eliminates the need for ink or ribbons, making it a low-maintenance and cost-effective solution. Its rugged construction ensures it can withstand continuous use in busy environments, while its compact size allows for easy installation in small spaces. The printer offers flexible Serial and Parallel connectivity options, allowing it to integrate seamlessly with a variety of kiosk systems.


Key Features:

  • Compact and Lightweight: Space-saving design, ideal for kiosks and other compact environments.
  • High-Speed Printing: Prints at up to 100mm per second, ensuring quick transaction processing.
  • Direct Thermal Technology: No ink or ribbons needed, reducing operational costs and maintenance.
  • Reliable Performance: Designed for continuous use in high-traffic environments.
  • Flexible Connectivity: Supports both Serial and Parallel interfaces for easy integration with kiosk systems.
  • Durable Construction: Built to last in demanding kiosk and self-service environments.

Product Quality and Performance:

The Citizen CBM-920II offers exceptional performance with its fast printing speed and direct thermal printing capability, delivering crisp, clear receipts, tickets, or labels without the need for ink or ribbons. Its robust design ensures long-term reliability in high-traffic locations, making it perfect for unattended or self-service kiosks.


Specifications:

  • Printing Method: Direct Thermal
  • Print Speed: Up to 100mm per second
  • Resolution: 8 dots/mm (203 dpi)
  • Paper Width: 58mm
  • Paper Thickness: 60-100µm
  • Connectivity: Serial, Parallel
  • Dimensions: 114 x 168 x 85 mm
  • Weight: 0.85 kg
  • Power Supply: External (sold separately)

Purpose of Use:

The Citizen CBM-920II Kiosk Printer is ideal for high-volume, self-service environments such as kiosks, ticketing systems, vending machines, and ATMs. It is designed to handle frequent printing tasks in industries like retail, hospitality, transportation, and entertainment, ensuring smooth and efficient customer transactions.


How to Use:

The Citizen CBM-920II is easy to set up and use. Simply load the thermal paper by opening the printer’s paper compartment, place the roll inside, and feed the paper through. Connect the printer to your system via Serial or Parallel interface, and it’s ready to deliver fast, high-quality printouts for your kiosk or vending machine.


Supported Industries:

The CBM-920II is perfect for use in a wide range of industries, including:

  • Retail: Ideal for printing receipts and tickets in kiosks or vending machines.
  • Transportation: Used for ticketing systems in train stations, airports, and buses.
  • Hospitality: Great for self-service kiosks in hotels, restaurants, and theaters.
  • Entertainment: Perfect for printing tickets or receipts at event venues and amusement parks.

Benefits & Compatibility:

  • Low Maintenance: Direct thermal technology means no ink or ribbon replacements, lowering operational costs.
  • Space-Saving: Compact design fits easily in kiosks or small spaces.
  • Fast and Reliable: High-speed printing ensures quick service for customers.
  • Flexible Connectivity: Compatible with a variety of kiosk systems through Serial and Parallel connections.

Warranty and FAQs:

The Citizen CBM-920II Kiosk Printer comes with a one-year warranty that covers manufacturing defects. For installation assistance, troubleshooting, or additional technical information, visit our support page or contact our customer service team.


Packaging/Weight/Dimension:

The Citizen CBM-920II Kiosk Printer is securely packaged to prevent damage during delivery. The printer weighs approximately 0.85 kg and has compact dimensions of 114 x 168 x 85 mm, making it easy to store and install.


Shop Today & Receive Your Delivery Across the UAE!

Order the Citizen CBM-920II Kiosk Printer today and enjoy fast, reliable delivery across the UAE, including Dubai, Abu Dhabi, and Sharjah. Get high-performance printing delivered to your business with ease!


Best Price Guarantee: We offer the best price for the Citizen CBM-920II Kiosk Printer in Dubai and across the UAE. If you find a lower price, we’ll match it to ensure you receive the best deal possible.


After Sales Support: Our dedicated after-sales support team is available to help you with any issues related to the Citizen CBM-920II Kiosk Printer. Whether it’s installation, troubleshooting, or general inquiries, feel free to reach out for expert assistance.


Customer Reviews and Testimonials: We value your feedback! Share your experience with the Citizen CBM-920II Kiosk Printer to help other businesses make informed decisions for their kiosk systems.


Stock Availability: The Citizen CBM-920II Kiosk Printer is currently in stock and available for immediate shipping. For urgent orders, please contact us to confirm availability before placing your order.


Get in Touch: Have any questions about the Citizen CBM-920II Kiosk Printer? Contact us for expert advice on compatibility, availability, and pricing. We’re here to assist with all your kiosk printing needs.


Disclaimer: All information provided regarding the Citizen CBM-920II Kiosk Printer is for general reference only and may change without notice. Product images are for illustrative purposes and may not exactly represent the actual product. Verify product details with our sales team before making a purchase.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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