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NEOTECH

EasyPos 2 lines x 20 Columns Fluorescent display USB With USB ( Black )

EasyPos 2 lines x 20 Columns Fluorescent display USB With USB ( Black )

Regular price Dhs. 350.00 AED
Regular price Dhs. 450.00 AED Sale price Dhs. 350.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The EasyPos 2 lines x 20 Columns Fluorescent Display USB, presented in sleek black, is an essential tool for businesses aiming to enhance customer engagement and streamline transactions. This display offers bright, clear text through its fluorescent technology, making it easy for customers to read prices, product information, and transactions in real-time.

Key Features

  • Fluorescent Display: Provides bright and clear visibility with 2 lines of 20 characters each, ensuring information is easily readable even from a distance.
  • USB Connectivity: Simple USB plug-and-play setup allows for quick integration with existing point-of-sale systems.
  • Adjustable Viewing Angles: Features a versatile tilt mechanism to adjust the viewing angle for optimal visibility and customer interaction.
  • Compact and Durable Design: Its compact footprint makes it ideal for tight spaces, and its robust construction ensures long-term reliability.

Product Quality and Performance

  • Reliability: Designed to perform consistently in busy retail and hospitality environments.
  • Energy Efficiency: Uses energy-efficient technology to minimize power consumption while maintaining excellent visibility.

Specifications

  • Display Type: Fluorescent display for exceptional clarity.
  • Character Size: Displays 2 lines of 20 characters, with high visibility for easy reading.
  • Interface: USB for straightforward connection and operation.
  • Color: Classic black, easily integrating into any business environment.

Purpose of Use

Perfect for use at checkout counters in retail stores, restaurants, or any service area where clear communication and customer interaction are crucial.

How to Use

  • Setup: Connect the display to a compatible POS system via the USB port. No additional drivers are usually required, supporting a true plug-and-play experience.
  • Operation: Automatically displays transaction information or any other customer-facing data as processed by the POS system.

Supported OS/Application/Industries

  • System Compatibility: Compatible with most POS systems that support external displays, suitable for retail, hospitality, and service industries.

Benefits & Compatibility

  • Improved Customer Experience: Enhances the checkout process by providing customers with clear, easily understandable transaction details.
  • Space Efficiency: Its compact design saves valuable counter space while offering sufficient display area to meet business needs.

Warranty and FAQs

  • Warranty: Comes with a standard one-year warranty, ensuring dependable operation and support.
  • FAQs: NEO Digital’s website includes a comprehensive FAQ section to help users with installation, troubleshooting, and best practices.

Delivery Services (UAE)

  • Fast and Reliable Delivery: NEO Digital ensures quick and secure delivery across the UAE, enabling businesses to enhance their customer service capabilities promptly.

After Sales Support

  • Extensive Customer Support: Offers excellent after-sales service, providing technical assistance and guidance to maximize the use and benefits of the display.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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