NEO Digital
POSIFLEX TM-3115E
POSIFLEX TM-3115E
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The POSIFLEX TM-3115E, a 15-inch touch monitor, offers superior display quality and responsiveness for various business environments. Perfect for POS systems, informational kiosks, and service stations. Explore its capabilities at NEOTECH!
Overview:
The POSIFLEX TM-3115E is designed to deliver a superior interactive experience with its 15-inch touchscreen display. This monitor is ideal for businesses looking to enhance operational efficiency and customer service through advanced touch technology.
Product Description:
Equipped with a capacitive touch interface, the TM-3115E provides precise and rapid response to touch inputs, making it perfect for high-traffic retail or hospitality settings. Its robust build and sleek design ensure it integrates seamlessly into modern business environments, supporting a wide range of applications from retail POS systems to self-service kiosks.
Key Features:
- 15-Inch Capacitive Touchscreen: Offers a large, interactive surface for easy viewing and operation, enhancing user engagement.
- High Resolution: Delivers clear, crisp visuals, improving readability and interaction quality.
- Durable and Reliable: Constructed to withstand the demands of continuous public use.
- Versatile Connectivity: Includes multiple connection options for easy integration with existing systems.
Product Quality and Performance:
The TM-3115E is built to last, featuring a high-quality display and a rugged enclosure that withstands daily use in commercial environments. Its performance is optimized for speed and reliability, ensuring smooth operation during peak business hours.
Specifications:
- Display Type: 15-inch TFT LCD with LED backlighting, offering vibrant colors and sharp images.
- Touch Technology: Projected Capacitive touch technology for quick and accurate touch response.
- Resolution: High definition resolution ensures excellent image quality for detailed content display.
- Connectivity: Compatible with a variety of interfaces, including HDMI, VGA, and USB, to accommodate different system setups.
Purpose of Use:
The TM-3115E is particularly effective in settings such as retail stores, hospitality venues, and information kiosks, where quick and reliable interaction is crucial. It enhances the user experience by facilitating seamless navigation and transactions.
How to Use:
Connect the TM-3115E to your computer or POS system using the appropriate cables. Calibrate the touchscreen according to the included instructions to ensure optimal performance. Install the monitor on a stand or mount it as needed to provide the best user access and visibility.
Supported OS/Application/Industries:
This monitor supports various operating systems, including Windows and Linux, making it suitable for a broad range of applications in retail, hospitality, and beyond.
Benefits & Compatibility:
- Improved Customer Interaction: The responsive touchscreen enhances customer service by providing a user-friendly interface for transactions and information access.
- Operational Efficiency: Speeds up transactions and reduces wait times with its fast touch response.
- Space-Saving Design: Its compact footprint makes it ideal for environments where space is at a premium.
Warranty and FAQs:
Includes a standard one-year warranty. Extended warranty options and a comprehensive FAQ section are available to assist with any operational or technical questions.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to prevent damage during shipping.
- Weight: Lightweight design for easy installation and maneuverability.
- Dimensions: Optimally sized to fit in various environments without taking up excessive space.
Shop Today & Receive Your Delivery Across the UAE:
Order the POSIFLEX TM-3115E from NEOTECH and benefit from our reliable delivery services. Upgrade your business technology with a high-quality touch monitor designed to meet contemporary demands!
Best Price Guarantee:
NEOTECH offers the POSIFLEX TM-3115E at competitive prices, with a price match guarantee to ensure you receive the best value for your investment.
After Sales Support:
Our commitment to customer satisfaction includes providing robust after-sales support to help resolve any issues, ensuring your touch monitor continues to perform effectively.
Request for Customer Reviews and Testimonials:
We value your feedback on the POSIFLEX TM-3115E to help us continuously improve our products and services. Your insights are crucial to our product development and customer service efforts.
Stock Availability:
Before placing your order for the POSIFLEX TM-3115E, please contact us to confirm stock availability. Products may be available within 10-15 working days after your order confirmation. We strive to maintain accurate stock levels and ensure timely delivery.
Get in Touch:
For more detailed information about the POSIFLEX TM-3115E or other inquiries, please contact our expert team. We are dedicated to providing comprehensive support and ensuring that your ordering process is as seamless as possible.
Disclaimer:
All information about the POSIFLEX TM-3115E on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability of products are subject to change. We recommend verifying all details with our sales team before making a purchase to ensure accuracy and satisfaction with your order
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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