NEO Digital
HENRY-TECH Currency Counter reliable high-speed bill counting HL-P20
HENRY-TECH Currency Counter reliable high-speed bill counting HL-P20
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Boost your cash handling efficiency with the HENRY-TECH HL-P20, a high-speed currency counter designed for accuracy and reliability in high-volume environments. Explore the benefits at NEOTECH!
Overview:
The HENRY-TECH HL-P20 Currency Counter is tailored for businesses that require fast, accurate, and reliable bill counting. Perfect for banks, retail stores, and any venue where cash transactions are frequent, this machine optimizes workflow and enhances productivity.
Product Description:
Equipped with advanced counting technology, the HL-P20 offers rapid processing speeds to manage large volumes of cash efficiently. This currency counter features robust construction and a user-friendly interface, making it an indispensable tool for effective cash management.
Key Features:
- High-Speed Counting: Capable of processing up to 1,000 bills per minute, reducing wait times and increasing throughput.
- Advanced Detection Capabilities: Incorporates UV and MG sensors to identify counterfeit bills, ensuring the authenticity of transactions.
- Batch and Add Functions: Facilitates the management of large cash volumes by allowing users to count bills in preset batches or accumulate totals across multiple counts.
- Large LCD Display: Provides clear and immediate feedback on count totals, batch progress, and error alerts.
- Compact and Durable Design: Designed for easy integration into any workspace and built to withstand the demands of heavy usage.
Product Quality and Performance:
The HENRY-TECH HL-P20 is constructed with durability in mind, using high-quality materials that ensure long-lasting performance even in rigorous settings. Its precision mechanics and sensor technology offer consistent and reliable counting, crucial for businesses that handle significant amounts of cash daily.
Specifications:
- Counting Speed: Up to 1,000 bills per minute.
- Counterfeit Detection: UV (Ultraviolet) and MG (Magnetic) sensors.
- Display: Large, easy-to-read LCD.
- Dimensions: Compact design to fit comfortably on counters and desks.
- Weight: Lightweight enough for easy mobility but stable during operation.
Purpose of Use:
The HL-P20 is ideal for financial institutions, retail environments, and entertainment venues where efficient cash processing is key. It helps streamline operations by providing quick and accurate bill counting, reducing the potential for human error.
How to Use:
- Plug the machine into a suitable power outlet.
- Adjust the settings for the type of count you require (free count, batch, add, etc.).
- Place the stack of bills into the feeder.
- Press 'start' to begin counting. The machine will automatically feed and count the bills, with totals displayed on the LCD.
- Collect the processed bills from the stacker, and review any error or counterfeit alerts.
Supported OS/Application/Industries:
While the HL-P20 does not require specific operating system support, it is highly suitable for use in sectors like banking, retail, and hospitality that require efficient cash handling.
Benefits & Compatibility:
- Enhanced Efficiency: Significantly reduces the time needed to count and verify large volumes of cash.
- Counterfeit Detection: Provides critical security checks to protect against counterfeit currency.
- User-Friendly Operation: Simple controls and a clear display make the HL-P20 easy to operate without extensive training.
Warranty and FAQs:
Includes a standard one-year warranty with options for extended service plans. A detailed FAQ section offers solutions to common issues and guidance on maintaining optimal performance.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to ensure it arrives in perfect condition.
- Weight: Designed to be stable during operation yet easily relocatable.
- Dimensions: Optimally sized to not require excessive space, suitable for most business environments.
Shop Today & Receive Your Delivery Across the UAE:
Order your HENRY-TECH HL-P20 from NEOTECH and benefit from our quick and reliable delivery services. Optimize your cash handling processes with this high-speed, reliable currency counter!
Best Price Guarantee:
NEOTECH provides the HENRY-TECH HL-P20 at competitive prices, ensuring you get the best value for your money.
After Sales Support:
Our commitment to customer satisfaction includes providing comprehensive after-sales support to assist with any technical issues or operational questions, ensuring your equipment continues to perform efficiently.
Request for Customer Reviews and Testimonials:
We encourage feedback on the HENRY-TECH HL-P20 to help us continue to improve our products and services. Your experiences are crucial to our product development and customer service strategies.
Stock Availability:
Before placing your order for the HENRY-TECH HL-P20, please contact us to confirm stock availability. Products may be available within 10-15 working days after your order confirmation. We strive to maintain accurate stock levels and ensure timely delivery.
Get in Touch:
For more detailed information about the HENRY-TECH HL-P20 or other inquiries, please contact our expert team. We are dedicated to providing comprehensive support and ensuring that your ordering process is as smooth as possible.
Disclaimer:
All information about the HENRY-TECH HL-P20 on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability of products are subject to change. We recommend verifying all details with our sales team before making a purchase to ensure accuracy and satisfaction with your order
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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