NEO Digital
UniFi Flex Mini
UniFi Flex Mini
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your network with the UniFi Flex Mini Switch, offering five Gigabit Ethernet ports in a compact, sleek design. Ideal for small offices and home networks. Shop now at NEOTECH.
Overview
The UniFi Flex Mini Switch is designed for users who need a compact, yet powerful network solution. This small form factor switch fits perfectly in any environment where space is limited, including home offices, small businesses, and remote workstations.
Product Description
The UniFi Flex Mini provides five Gigabit Ethernet ports, enabling reliable high-speed connections for devices such as computers, storage systems, and gaming consoles. It is an excellent choice for expanding your network without the need for a large, bulky device.
Key Features
- 5 Gigabit Ethernet Ports: Delivers fast network connections to multiple devices, supporting high-speed data transfer rates.
- Compact Design: Small and sleek, it can be placed unobtrusively on a desk, mounted under a table, or anywhere that space is at a premium.
- Powered by USB-C or Ethernet: Offers flexible power options through a USB-C port or by using PoE (Power over Ethernet) when connected to a PoE-enabled switch.
- Easy Management: Integrates with the UniFi Network Controller for configuration and monitoring, providing a simple and user-friendly interface.
- Plug and Play: No complicated setup required, just connect and go, making it ideal for anyone who needs a quick network expansion.
Product Quality and Performance
The UniFi Flex Mini is built with high-quality materials to ensure durability and reliability. Its performance is optimized for fast and stable connections, making it suitable for both professional and personal use.
Specifications
- Ports: 5x Gigabit Ethernet
- Power Options: USB-C or PoE
- Management: Managed by UniFi Network Controller
- Dimensions: Ultra-compact design for easy placement
- Enclosure: Robust plastic casing for lightweight and aesthetic appeal
Purpose of Use
Ideal for expanding home networks, adding extra connectivity to home offices, or providing additional ports in small business environments where traditional larger switches are not feasible.
How to Use
Connect the Flex Mini to a power source using a USB-C cable or via a PoE-enabled Ethernet cable. Then, simply plug in your devices to the Ethernet ports. Manage and monitor the switch through the UniFi Network Controller for added configuration options and network insights.
Supported Industries
This switch is particularly useful in industries where space is limited, such as in retail point-of-sale stations, small office spaces, and home offices, or in any setup where managing multiple devices efficiently is required.
Benefits & Compatibility
The UniFi Flex Mini enhances network flexibility and scalability by providing additional ports without the need for significant hardware. It’s compatible with all standard network devices and integrates seamlessly into any existing UniFi environment.
Warranty and FAQs
Includes a standard manufacturer’s warranty that covers defects in materials and workmanship. Extensive FAQs and technical support are available to assist with setup and troubleshooting.
Packaging/Weight/Dimension
The product is packaged securely to ensure it arrives in perfect condition, complete with a USB-C cable for power and quick start guide. Its lightweight and compact design make it easy to ship and handle.
Shop Today & Receive Your Delivery Across the UAE!
Order your UniFi Flex Mini from NEOTECH and benefit from our reliable delivery services, ensuring quick and easy network expansion.
Best Price Guarantee
At NEOTECH, we offer the UniFi Flex Mini at competitive prices, ensuring you receive the best value for your network expansion needs.
After Sales Support
Our dedicated support team is available to assist with any setup or operational issues, ensuring you can maximize the use of your new switch without hassle.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi Flex Mini to help us improve our products and support other users.
Stock Availability
Please contact us directly to check the current stock levels of the UniFi Flex Mini. We strive to maintain accurate stock levels to ensure prompt delivery.
Get in Touch
For more information or assistance with your UniFi Flex Mini purchase, contact our expert support team. We are here to provide personalized assistance to meet your specific networking needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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