NEOTECH
Phomemo PM-344 300DPI Shipping Label Printer
Phomemo PM-344 300DPI Shipping Label Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Phomemo PM-344 300DPI Shipping Label Printer – Precision and Efficiency Combined"
Overview:
The Phomemo PM-344 300DPI Shipping Label Printer offers unmatched clarity and precision for your shipping and handling needs. Designed for businesses looking to improve their logistics with high-quality labels, this printer boasts a 300DPI resolution that ensures each label is crisp and easy to read. Perfect for high-volume environments, the PM-344 is a robust solution that supports a wide range of label sizes and types.
Product Description:
Optimize your shipping operations with the Phomemo PM-344, featuring advanced thermal technology and a high-resolution print output. This 300DPI printer produces detailed labels, barcodes, and graphics with superior clarity, making it ideal for tracking and managing shipments efficiently. Its compact design and durable construction make it suitable for any business setting, from small shops to large warehouses.
Key Features:
- High-Resolution Printing: 300DPI for sharp text and detailed barcodes.
- Thermal Printing Technology: Economical and reliable, with no need for ink or toner.
- Versatile Label Support: Accommodates various label widths and types, including shipping labels and specialty labels.
- Fast Print Speed: Keeps up with demanding business needs.
- User-Friendly Design: Simple setup and easy operation, with minimal maintenance required.
Product Quality and Performance:
The PM-344 is designed to withstand the rigors of daily use in a busy shipping environment. Its thermal print technology not only ensures reliability and low maintenance but also delivers consistently excellent print quality, crucial for maintaining the legibility of shipping information.
Specifications:
- Resolution: 300DPI
- Print Speed: Up to 127mm/s
- Max Label Width: 4.25 inches
- Dimensions: 8"x7"x6" inches
- Weight: 3.1 lbs
Purpose of Use:
Ideal for e-commerce businesses, fulfillment centers, and anyone needing accurate and readable labels for shipping and inventory management. The PM-344 provides a professional edge by ensuring that all packages are properly labeled, enhancing operational efficiency.
How to Use:
Set up the PM-344 by connecting it to your computer via USB, install the necessary drivers, load the label roll, and start printing. Regular cleaning of the print head is recommended to maintain the high quality of outputs.
Supported OS/Application/Industries:
The PM-344 is compatible with major operating systems such as Windows and macOS, making it a versatile tool for various sectors including retail, logistics, and manufacturing.
Benefits & Compatibility:
With its high-resolution output and robust design, the PM-344 enhances label readability and improves workflow efficiency. Its compatibility with a wide range of labels ensures that businesses can use it for various applications, from shipping labels to product identification tags.
Warranty and FAQs:
Phomemo offers a one-year warranty on the PM-344, covering any defects in materials or workmanship. Detailed support and troubleshooting advice are available on the NEO Digital website to help users maximize the printer’s capabilities.
Delivery Services (UAE):
NEO Digital ensures quick and reliable delivery of the Phomemo PM-344 throughout the UAE, helping businesses maintain their productivity without interruptions.
After Sales Support:
Our dedicated customer service team provides comprehensive after-sales support, assisting with any setup, usage, or maintenance queries to ensure you get the best performance from your PM-344.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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