NEOTECH
Brother HLL3295CDW Color Laser Printer – High Performance Meets
Brother HLL3295CDW Color Laser Printer – High Performance Meets
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Brother HLL3295CDW Color Laser Printer – High Performance Meets Convenience"
Overview:
The Brother HLL3295CDW Color Laser Printer is designed to boost productivity in both small business and home office environments. This robust printer offers fast print speeds, wireless connectivity, and duplex printing, making it an excellent choice for anyone looking to enhance their printing capabilities while maintaining high quality and efficiency.
Product Description:
Maximize your office's printing efficiency with the Brother HLL3295CDW, a color laser printer that combines speed, versatility, and crisp print quality. It features advanced wireless networking options, including mobile device printing and duplex (two-sided) printing that helps save paper. Its user-friendly design and large color touchscreen make it easy to navigate through all printing tasks.
Key Features:
- Fast Print Speeds: Up to 25 pages per minute in both color and black and white.
- Duplex Printing: Automatic two-sided printing to help reduce paper usage.
- Wireless Connectivity: Easy setup for printing from computers, smartphones, and tablets.
- High-Quality Output: Professional color prints at up to 600 x 2400 dpi resolution.
- Large Touchscreen Display: Intuitive navigation with a user-friendly interface.
Product Quality and Performance:
The Brother HLL3295CDW is engineered for durability and reliability, making it suitable for demanding office environments. Its high-resolution output ensures that every print—from business reports to brochures—is sharp and vivid, enhancing the professionalism of your documents.
Specifications:
- Print Speed: Up to 25 ppm (pages per minute)
- Connectivity: Wireless, Ethernet, USB
- Maximum Resolution: 600 x 2400 dpi
- Paper Capacity: 250-sheet input tray, plus a manual feed slot
- Dimensions: 16.1" x 18.7" x 16.3" inches
- Weight: 47.8 lbs
Purpose of Use:
Ideal for small to medium-sized businesses and home offices that require frequent, high-quality color printing. The HLL3295CDW is particularly effective for producing marketing materials, client reports, and day-to-day office documents with efficiency and ease.
How to Use:
Set up the printer on your network via Wi-Fi or Ethernet. Use the touchscreen interface to connect to wireless networks and configure settings. Load paper, select your print job settings, and start printing directly from your PC or mobile device.
Supported OS/Application/Industries:
The printer supports various operating systems, including Windows, macOS, and Linux, making it adaptable to nearly any business setting, including legal, educational, and creative industries.
Benefits & Compatibility:
The Brother HLL3295CDW provides significant benefits by enhancing workflow efficiency with its fast printing speeds and duplex capability. Compatible with a variety of media types and sizes, it offers flexibility for all your business's printing needs.
Warranty and FAQs:
Brother offers a one-year limited warranty on the HLL3295CDW, with comprehensive online support to assist with any issues or questions that may arise.
Delivery Services (UAE):
NEO Digital ensures prompt and secure delivery of the Brother HLL3295CDW across the UAE, helping your business maintain its productivity without interruptions.
After Sales Support:
Our customer support team is committed to providing exceptional after-sales service, helping you navigate setup, troubleshooting, or any other inquiries related to your Brother printer.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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