NEOTECH
Zebra MC18 Price Checker
Zebra MC18 Price Checker
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Introduction: The Zebra MC18 Price Checker is an advanced and user-friendly solution designed to enhance customer experience in retail environments. With its intuitive interface and robust functionality, the MC18 allows customers to quickly check prices, access product information, and more, streamlining shopping experiences and improving satisfaction.
Key Features:
- Intuitive Interface: Easy-to-use touch screen interface for quick and efficient operation.
- High-Performance Scanning: Equipped with advanced barcode scanning technology for accurate price checks.
- Wi-Fi Connectivity: Ensures reliable and fast data access and updates.
- Customizable: Allows retailers to customize the interface and features to meet specific business needs.
- Durable Design: Built to withstand heavy use in retail environments.
Product Quality and Performance: The Zebra MC18 is known for its superior quality and performance. Adhering to rigorous industry standards, it delivers consistent and reliable results. Users appreciate its ease of use, fast scanning capabilities, and durable construction, making it an essential tool for modern retail settings.
Specifications:
- Dimensions: 9.5" x 4.1" x 1.1"
- Weight: 1.1 lbs
- Display: 4-inch WVGA display with touch screen
- Connectivity: Wi-Fi (802.11a/b/g/n), Bluetooth
- Battery Life: Up to 20 hours of use
- Scanning Technology: 1D/2D barcode scanning
- Operating Temperature: 32°F to 104°F (0°C to 40°C)
Purpose of Use: The MC18 is ideal for retail environments that require efficient and reliable price checking and product information access. It meets the specific needs of supermarkets, department stores, and specialty retailers by providing a user-friendly and efficient solution that enhances customer service.
How to Use:
- Setup: Connect the MC18 to your store’s Wi-Fi network and configure it with your inventory system.
- Mounting: Install the device in strategic locations within the store for easy customer access.
- Price Check: Customers can scan product barcodes to instantly check prices and access product information.
- Maintenance: Regularly update the software and ensure the device is clean and operational.
Supported Applications/Industries:
- Applications: Price checking, product information, inventory management, customer service
- Industries: Retail, supermarkets, department stores, specialty stores
Benefits & Compatibility: The Zebra MC18 is compatible with major retail inventory systems and integrates seamlessly into existing store setups. Its high-performance scanning, user-friendly interface, and durable design make it an excellent choice for enhancing customer experience and operational efficiency in retail environments.
Warranty and FAQs:
- Warranty: Comprehensive one-year coverage plan.
- FAQs: For detailed FAQs, please refer to the Neotech product services page. For support, contact our sales representative for verification and assistance.
Delivery Services (UAE): We offer reliable, timely, and secure delivery services across the UAE, ensuring your Zebra MC18 Price Checker arrives safely and promptly.
After Sales Support: Our commitment to customer satisfaction extends beyond the purchase. We provide exceptional after-sales support, ensuring your price checker operates smoothly and efficiently.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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