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NEO Digital

Topaz Systems T-LBK460

Topaz Systems T-LBK460

Regular price Dhs. 925.00 AED
Regular price Dhs. 975.00 AED Sale price Dhs. 925.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The Topaz Systems T-LBK460 is a robust electronic signature pad that provides an efficient and secure method for capturing digital signatures. Its compact design and robust functionality make it ideal for various applications, including retail, banking, and healthcare environments where secure and verifiable signatures are essential.

Key Features

  • High-Resolution Display: Features a backlit LCD that shows “electronic ink” under the pen tip during signing for a natural signature feel.
  • Robust Security Features: Utilizes encryption technologies to ensure that each signature is securely transmitted and stored.
  • High Durability: Built to resist wear and withstand high-traffic environments, ensuring longevity and reliability.
  • Plug-and-Play Installation: Easy setup with USB connectivity for immediate integration into existing systems.
  • Customizable Options: Supports various software tools for integration and customization, enhancing user experience and workflow.

Product Quality and Performance

The T-LBK460 is known for its solid construction and reliable performance, capable of handling extensive daily use without degradation in quality or functionality. Its precise signature capture technology ensures clear and accurate reproductions, making it a trusted tool in industries that depend on secure and verifiable signatures.

Specifications

  • Dimensions: 6.1" x 3.9" x 0.7"
  • Display Type: LCD with backlight
  • Active Signing Area: 4.4" diagonal
  • Security: Features advanced encryption for secure data transmission
  • Compatibility: Fully compatible with Windows, macOS, and Linux
  • Connectivity: USB for easy connection and installation

Purpose of Use

The T-LBK460 is ideal for applications in sectors such as government, finance, and healthcare where secure, verifiable transactions are critical. It simplifies the process of document handling by digitizing signatures, reducing paperwork, and enhancing workflow efficiency.

How to Use

To get the most out of your Topaz Systems T-LBK460:

  1. Installation: Connect the signature pad to a computer via USB and install the necessary drivers.
  2. Configuration: Customize the device settings using the provided software to align with your business needs.
  3. Daily Use: Capture signatures effortlessly, with immediate visual feedback on the LCD screen.
  4. Maintenance: Regularly clean the signing surface and screen to maintain responsiveness and visibility.

Supported OS/Application/Industries

This signature pad is highly adaptable and supports a wide range of operating systems, making it suitable for businesses in virtually any industry, especially those requiring secure and efficient transaction processing like retail, legal, and corporate services.

Benefits & Compatibility

  • Enhanced Security: Ensures that all transactions are protected with state-of-the-art encryption.
  • Improved Efficiency: Streamlines the signing process, significantly reducing transaction times and improving customer experience.
  • Cost Efficiency: Reduces the need for physical storage and paper-based processes, lowering operational costs.

Warranty and FAQs

Comes with a one-year warranty, providing confidence and support. The FAQ section on NEO Digital offers quick solutions to common setup and operational questions, ensuring users can troubleshoot issues efficiently.

Delivery Services (UAE)

NEO Digital ensures prompt and secure delivery of the Topaz Systems T-LBK460 throughout the UAE, making sure businesses can quickly benefit from its advanced features.

After Sales Support

Our expert after-sales support team is on hand to assist with any setup or operational questions, ensuring you receive the maximum benefit from your T-LBK460 without interruption.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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