NEOTECH
Aukey LS02 Smartwatch Fitness Tracker 12 Activity Modes
Aukey LS02 Smartwatch Fitness Tracker 12 Activity Modes
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Aukey LS02 Smartwatch Fitness Tracker is designed for those who lead an active lifestyle and appreciate staying connected on the go. With 12 different activity modes and a suite of smart features, this watch is perfect for anyone looking to enhance their health and fitness tracking in a stylish, affordable package.
Key Features
- 12 Activity Modes: Includes walking, running, cycling, climbing, yoga, and more to cater to a variety of fitness preferences.
- Health Monitoring: Tracks heart rate, sleep, and provides comprehensive health data to help you understand your body better.
- Smart Notifications: Connect to your smartphone to receive notifications for calls, texts, and app messages without needing to take out your phone.
- Large Touchscreen Display: Features a 1.4-inch TFT color display for clear and easy navigation of apps and features.
- Long Battery Life: Offers up to 20 days of standby time or up to 5 days of regular use on a single charge.
- Water-Resistant: Suitable for everyday wear and resistant to splashes, rain, or sweat.
- Customizable Watch Faces: Choose from various watch faces to fit your style or mood.
Product Quality and Performance
Aukey is known for producing reliable and user-friendly technology products. The LS02 Smartwatch is built with durable materials to withstand daily wear and tear while providing consistent and accurate activity tracking. Its sleek design and robust functionality make it a great companion for anyone looking to stay active and informed.
Specifications
- Dimensions: Compact and lightweight design for comfort during all activities.
- Compatibility: Works with iOS and Android devices for wide-ranging smartphone compatibility.
- Connectivity: Bluetooth 5.0 for a stable and fast connection to your mobile devices.
- Material: Durable polymer materials with a soft silicone strap for comfort.
Purpose of Use
Ideal for:
- Fitness enthusiasts looking for a versatile tracker that covers multiple sports and activities.
- Individuals interested in monitoring their health metrics such as sleep and heart rate.
- Busy professionals who need to stay connected with smartphone notifications.
How to Use
- Setup: Pair the smartwatch with your smartphone via Bluetooth using the companion app.
- Daily Use: Wear it throughout the day to track activities and receive notifications.
- Charging: Recharge the battery as needed using the included USB charging cable.
- Maintenance: Clean the strap and watch face regularly to maintain hygiene and functionality.
Supported Applications
- Fitness Tracking: Uses built-in sensors to monitor and record various types of physical activities.
- Health Management: Helps track sleep patterns and monitor heart rate throughout the day.
- Smart Connectivity: Stay connected with notifications for incoming calls, messages, and reminders.
Benefits & Compatibility
- All-Day Wearability: Lightweight and comfortable for all-day wear, even during sleep.
- Comprehensive Fitness Tracking: Supports a wide range of activities to give a full picture of your fitness.
- Affordable Technology: Offers a cost-effective solution for anyone looking to get started with a fitness tracker.
Warranty and FAQs
Includes a standard manufacturer's warranty to cover defects. NEO Digital’s FAQ section provides helpful tips on setup, use, and care for your Aukey LS02 Smartwatch.
Delivery Services (UAE)
NEO Digital ensures fast and reliable delivery across the UAE, bringing the latest in wearable technology directly to your doorstep.
After Sales Support
Our customer service team is available to provide support and answer any questions related to the Aukey LS02 Smartwatch, helping you maximize its features and benefits.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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