NEOTECH
DASCOM 1145 Dot Matrix Printer – Compact, Reliable, Efficient
DASCOM 1145 Dot Matrix Printer – Compact, Reliable, Efficient
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the DASCOM 1145 Dot Matrix Printer, a compact, 24-pin solution ideal for receipts, forms, and reports. Reliable and efficient for small spaces.
Overview
The DASCOM 1145 Dot Matrix Printer is the ultimate solution for businesses seeking a compact yet powerful printing device. Designed for narrow-format documents, this printer offers reliability, speed, and precision. Perfect for environments with limited space, the DASCOM 1145 ensures consistent performance for small to medium-sized businesses.
Product Description
The DASCOM 1145 Dot Matrix Printer combines durability with efficiency. With a 24-pin print head, it produces sharp, high-quality text and fine graphics across 80 columns. Its versatile paper handling accommodates various document types, including receipts, invoices, and multi-part forms. Built for demanding environments, it features a robust design and easy maintenance, making it a long-lasting and cost-effective printing solution.
Key Features
- High-Quality Printing: 24-pin technology ensures sharp, detailed output.
- Compact Design: Ideal for offices with limited space.
- Versatile Media Support: Handles single sheets, continuous feed paper, and multi-part forms.
- Fast Printing: Achieves speeds of up to 450 characters per second.
- Durable Construction: Designed for heavy-duty use in busy workplaces.
Specifications
- Printing Method: Impact Dot Matrix
- Print Head: 24 pins
- Print Speed: Up to 450 cps
- Resolution: Up to 360 x 360 dpi
- Connectivity Options: USB, Parallel, Serial, Ethernet
- Max Print Width: 80 characters at 10 cpi
- Monthly Duty Cycle: Up to 6,000 pages
- Ribbon Life: 7 million characters
Supported OS/Applications/Industries
- Operating Systems: Compatible with Windows and industry-standard software.
- Industries: Ideal for retail, logistics, education, and front-office operations requiring reliable, multi-part printing.
Benefits & Compatibility
- Efficiency: High-speed printing enhances productivity.
- Compact Footprint: Saves space in small office setups.
- Cost-Effective: Durable components reduce long-term expenses.
- Broad Compatibility: Works seamlessly with various operating systems and software applications.
Purpose of Use
This printer is perfect for:
- Printing invoices, receipts, and multi-part forms.
- Front-office tasks in small to medium-sized businesses.
- Educational institutions requiring frequent document printing.
How to Use
- Setup: Connect via USB, Parallel, or Ethernet.
- Install Drivers: Download and install from the DASCOM website.
- Load Paper: Insert single sheets, continuous forms, or multi-part forms.
- Print: Adjust settings via the control panel or software.
- Maintenance: Replace ribbons as needed and clean periodically for optimal performance.
Packaging/Weight/Dimension
- Packaging Dimensions: 50 x 40 x 25 cm
- Weight: 6.5 kg (with ribbon installed)
Warranty and FAQs
- Warranty: Standard 1-year coverage; extended plans available.
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FAQs:
- What paper types are supported? Continuous feed, single sheets, and multi-part forms.
- How long does the ribbon last? Up to 7 million characters.
- What is the monthly duty cycle? 6,000 pages/month.
Performance, Quality, Durability, and Reliability
The DASCOM 1145 delivers unmatched reliability, with robust build quality ensuring durability. Tested for high-volume tasks, it guarantees consistent output even in demanding environments.
Best Price Guarantee
We match any competitor’s price for the DASCOM 1145. Shop with confidence knowing you’re getting the best deal in the UAE.
Shop Today & Receive Your Delivery Across the UAE!
Order now and enjoy fast, reliable delivery to all major cities in the UAE. Experience unparalleled service and product reliability today!
Request for Customer Reviews and Testimonials
We value your feedback! Share your experiences with the DASCOM 1145 to help others make informed decisions.
After Sales Support
Our dedicated support team is available to assist with setup, maintenance, and troubleshooting. Contact us for professional after-sales service.
Get in Touch
For inquiries or assistance, reach out to us via phone, email, or chat. Our experts are here to help!
Stock Availability
Most standard models are in stock. Non-standard configurations may require a 10-15 working day lead time.
Disclaimer
All information is for general purposes and subject to change. Product images may not fully represent the actual item. Verify details before purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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