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DASCOME 24 Pins 80-col. Dot Matrix printer 1145

DASCOME 24 Pins 80-col. Dot Matrix printer 1145

Regular price Dhs. 667.00 AED
Regular price Dhs. 737.00 AED Sale price Dhs. 667.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

DASCOM 1145 Dot Matrix Printer – Compact and Reliable


The DASCOM 1145 Dot Matrix Printer is designed for small to medium-sized businesses that need efficient, reliable printing for narrow-format documents. This compact dot matrix printer excels in environments where space is at a premium but demand for print quality and reliability is high.

Product Description:

Equipped with a 24-pin print head, the DASCOM 1145 delivers excellent print clarity and precision on up to 80 columns, making it ideal for applications such as invoices, receipts, and multipart forms. Its robust construction and easy-to-use features ensure it can handle the rigors of busy office environments, providing consistent performance with minimal maintenance.

Key Features:

  • High-Quality Printing: 24-pin mechanism produces clear, detailed prints, suitable for text and fine graphics.
  • Narrow-Format Support: Efficiently handles media up to 80 columns wide.
  • Versatile Paper Handling: Capable of processing single sheets, continuous feed paper, and multi-part forms.
  • Compact Design: Ideal for workplaces with limited space.

Product Quality and Performance:

The DASCOM 1145 is built to deliver dependable performance, designed to withstand intensive use in demanding business settings. Its durability and print quality make it a valuable tool for organizations looking for a cost-effective, high-performance printing solution.


  • Printing Method: Impact dot matrix.
  • Number of Pins: 24 pins.
  • Maximum Print Width: 80 columns.
  • Print Speed: Up to 375 cps (characters per second).
  • Connectivity: USB and Parallel.
  • Ribbon Life: Capable of printing up to 4 million characters.

Purpose of Use:

The DASCOM 1145 is particularly useful for printing high-quality documents in settings such as small businesses, front offices, and educational institutions where space and budget are concerns. It’s ideal for printing receipts, multi-part forms, and daily reports.

How to Use:

Connect the printer to your computer using USB or parallel interface, install the necessary drivers, load the paper or forms, and adjust the settings via the onboard control panel or through your computer to start printing. Routine maintenance such as ribbon replacement and periodic cleaning will ensure continued high-quality output and longevity of the printer.

Supported OS/Application/Industries:

The printer supports various operating systems including Windows, making it suitable for a wide range of applications. Its reliable printing capabilities make it especially beneficial for industries requiring precise, multi-part document printing.

Benefits & Compatibility:

The DASCOM 1145 enhances workplace efficiency with its fast print speeds and ability to handle various paper types. Its compact design makes it an excellent choice for offices with limited space, offering robust functionality without occupying too much room.

Warranty and FAQs:

Includes a standard manufacturer’s warranty. Extended warranty options and comprehensive FAQs are available on the NEO Digital support page or through direct customer service interactions.

Delivery Services (UAE):

NEO Digital offers prompt and secure delivery services across the UAE, ensuring that your printer setup is straightforward and hassle-free.

After Sales Support:

Our dedicated after-sales support team provides extensive assistance, from setup and configuration to troubleshooting and maintenance, ensuring that your DASCOM 1145 operates efficiently.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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