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Citizen Systems CL-S700DTII Thermal Transfer + Direct Thermal

Citizen Systems CL-S700DTII Thermal Transfer + Direct Thermal

Regular price Dhs. 2,978.00 AED
Regular price Dhs. 3,149.00 AED Sale price Dhs. 2,978.00 AED
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Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Citizen Systems CL-S700DTII Thermal Transfer + Direct Thermal


The Citizen Systems CL-S700DTII is a high-performance printer that combines the flexibility of thermal transfer and direct thermal printing technologies. This robust machine is designed to meet the diverse and demanding needs of modern businesses, from manufacturing to retail.

Product Description:

The CL-S700DTII stands out for its ability to handle a wide range of printing tasks with ease. Whether you need durable, long-lasting labels via thermal transfer or faster, cost-effective labels through direct thermal printing, this printer has you covered. It features a rugged design, a user-friendly interface, and a large, easy-to-read LCD panel that simplifies operation. With a print speed of up to 10 inches per second and a resolution of 203 dpi, the CL-S700DTII delivers quality prints quickly and efficiently.

Key Features:

  • Dual Printing Technologies: Offers both thermal transfer and direct thermal printing to accommodate various labeling requirements.
  • High Print Speed: Capable of printing at speeds up to 10 inches per second, enhancing productivity.
  • High Resolution: 203 dpi resolution ensures crisp and clear label printing.
  • Durable Design: Constructed to withstand tough environments, ideal for industrial use.
  • Easy to Use: Features an intuitive control panel and a large LCD for easy operation.

Product Quality and Performance:

The CL-S700DTII is built for durability and sustained high performance. Its ability to switch seamlessly between printing technologies makes it incredibly versatile, suitable for a variety of industries including logistics, healthcare, and retail. The printer's reliability and speed make it a valuable asset for any business needing to produce high volumes of labels efficiently.


  • Dimensions: 273mm x 500mm x 308mm
  • Weight: 15.5 kg
  • Print Method: Thermal Transfer and Direct Thermal
  • Max Print Width: 4.1 inches
  • Max Roll Diameter: 8 inches
  • Resolution: 203 dpi
  • Interface: USB, Serial, Parallel, Ethernet

Purpose of Use:

This printer is particularly effective in environments that require versatile label printing capabilities, such as shipping and receiving, inventory management, and product labeling. Its robust construction and high throughput make it ideal for industrial settings where reliability is critical.

How to Use:

To set up the CL-S700DTII, connect it to your network or computer, install the necessary drivers, load the media and ribbon (for thermal transfer), and adjust the settings as needed. Regular maintenance includes cleaning the print head and roller to maintain optimal print quality.

Supported OS/Application/Industries:

The CL-S700DTII is compatible with various operating systems, including Windows, which makes it suitable for a wide range of business sectors. Its flexible printing capabilities are particularly useful in manufacturing, logistics, and retail industries.

Benefits & Compatibility:

The dual-mode printing capability offers significant operational flexibility, allowing users to choose the most appropriate printing technology based on their specific needs. This reduces overall printing costs and increases efficiency, making the CL-S700DTII a smart choice for businesses looking to optimize their label printing operations.

Warranty and FAQs:

Comes with a standard one-year manufacturer's warranty. NEO Digital provides extensive online support, including FAQs and troubleshooting guides, to assist users in maximizing the performance of their printer.

Delivery Services (UAE):

NEO Digital ensures prompt and reliable delivery services across the UAE, guaranteeing that your printer is delivered safely and ready for immediate setup.

After Sales Support:

Our dedicated support team offers excellent after-sales service, helping to quickly resolve any issues and ensure customer satisfaction.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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