NEOTECH
High Quality Thermal Transfer Barcode Printer DL-310 Thermal Printer
High Quality Thermal Transfer Barcode Printer DL-310 Thermal Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the DL-310 Thermal Transfer Barcode Printer, designed for high-quality, precise barcode printing in industrial applications.
Overview:
The DL-310 Thermal Transfer Barcode Printer is a robust and efficient solution for businesses that require high-quality barcode printing. Whether used in manufacturing, logistics, or retail, this printer delivers precise and durable barcode labels, ensuring reliable performance in demanding environments.
Product Description:
The DL-310 is a top-tier thermal transfer barcode printer engineered for high performance and durability. This printer produces crisp, clear barcodes and labels, making it ideal for applications where print quality is crucial. The DL-310 is equipped with advanced thermal transfer technology, ensuring that printed labels are resistant to smudging, fading, and abrasion. Its user-friendly design and versatile connectivity options make it easy to integrate into any existing system, enhancing productivity and efficiency.
Key Features:
- High-Quality Printing: Produces sharp, clear barcodes and labels with excellent readability.
- Thermal Transfer Technology: Ensures durable prints that resist smudging, fading, and abrasion.
- Robust Design: Built to withstand the demands of industrial environments.
- User-Friendly Interface: Easy to set up and operate, with intuitive controls and settings.
- Versatile Connectivity: Supports multiple connection options, including USB, Ethernet, and RS232, for seamless integration.
Product Quality and Performance:
The DL-310 is designed to deliver exceptional print quality, even in high-volume applications. Its thermal transfer technology ensures that each barcode is printed with precision, providing long-lasting labels that can withstand various environmental conditions. The printer’s durable construction and reliable performance make it a trusted choice for industries that require consistent and accurate barcode printing.
Specifications:
- Printing Method: Thermal Transfer
- Resolution: 203 DPI (optional 300 DPI)
- Print Width: Up to 108mm
- Print Speed: Up to 6 inches per second
- Connectivity: USB, Ethernet, RS232
- Memory: 64MB SDRAM, 128MB Flash
- Dimensions: 278 x 242 x 190 mm
- Weight: 2.5 kg
Purpose of Use:
The DL-310 is ideal for businesses that need high-quality barcode printing for labels, tags, and receipts in industries such as manufacturing, warehousing, logistics, and retail. Its reliable performance ensures that labels are printed accurately and efficiently, meeting the needs of various applications.
How to Use:
Set up the DL-310 Thermal Transfer Barcode Printer by connecting it to your system via USB, Ethernet, or RS232. Load the appropriate thermal transfer ribbon and label stock, and configure the printer settings using the intuitive interface. Once set up, the printer is ready to produce high-quality barcodes and labels.
Supported OS/Application/Industries:
- Operating Systems: Compatible with Windows, Linux, and other major platforms.
- Applications: Suitable for use in labeling, inventory management, shipping, and product identification.
- Industries: Ideal for manufacturing, logistics, warehousing, retail, and more.
Benefits & Compatibility:
- Compatibility: Integrates easily with various systems, supporting multiple connectivity options.
- Benefits: Enhances productivity by producing durable, high-quality labels that ensure clear identification and tracking.
Warranty and FAQs:
- Warranty: 1-year manufacturer warranty.
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FAQs:
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What materials can be used with the DL-310?
The DL-310 supports a wide range of thermal transfer ribbons and label materials, including paper and synthetic labels. -
Is the DL-310 suitable for high-volume printing?
Yes, the DL-310 is designed for high-volume applications, providing consistent, high-quality output.
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What materials can be used with the DL-310?
Packaging/Weight/Dimension:
- Packaging: Securely packaged to prevent damage during transit.
- Weight: 2.5 kg
- Dimensions: 278 x 242 x 190 mm
Shop Today & Receive Your Delivery:
Order the DL-310 Thermal Transfer Barcode Printer today and enjoy fast, reliable delivery. Ensure your business operations continue smoothly with this high-quality printer.
Best Price Guarantee:
We offer the DL-310 at a competitive price, ensuring you receive the best value for your investment.
After-Sales Support:
Our dedicated support team is available to assist with any questions or issues post-purchase, ensuring you get the most out of your DL-310 printer.
Request for Customer Reviews and Testimonials:
We value your feedback. Share your experience with the DL-310 Thermal Transfer Barcode Printer to help others make informed decisions.
Stock Availability:
Limited stock available. Place your order now to secure your DL-310 Thermal Transfer Barcode Printer.
Get in Touch:
For further assistance or inquiries, please contact our customer service team. We’re here to help with all your needs.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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