NEOTECH
Logitech MeetUp 2
Logitech MeetUp 2
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your video meetings with the Logitech MeetUp 2 ConferenceCam. Featuring 4K Ultra-HD optics, integrated audio, and wide-angle lens for small to medium-sized rooms.
Overview:
Introducing the Logitech MeetUp 2 Ultra-HD ConferenceCam, an advanced video conferencing solution designed to provide crystal-clear video and audio for small to medium-sized meeting rooms. With its 4K Ultra-HD camera, wide-angle lens, and integrated audio system, the MeetUp 2 ensures all participants are seen and heard, making it perfect for high-quality video meetings.
Product Description:
The Logitech MeetUp 2 is a premium ConferenceCam engineered to deliver exceptional video and audio quality in compact meeting spaces. Equipped with a 4K Ultra-HD camera, the MeetUp 2 captures sharp, detailed video with natural color reproduction. The wide-angle lens ensures everyone in the room is included in the frame, while the integrated audio system with beamforming microphones and a custom-tuned speaker provides clear, distortion-free sound. The MeetUp 2 is compatible with most video conferencing software, making it an ideal choice for businesses looking to upgrade their meeting room technology.
Key Features:
- 4K Ultra-HD Optics: Captures high-resolution video with 4K Ultra-HD clarity, ensuring every detail is visible and natural-looking in video meetings.
- Wide-Angle Lens: 120-degree field of view accommodates small to medium-sized meeting rooms, ensuring all participants are visible without the need for repositioning the camera.
- Integrated Audio System: Features beamforming microphones that focus on active speakers while suppressing background noise, along with a custom-tuned speaker for clear, full-bodied sound.
- Motorized Pan, Tilt, and Zoom: Adjust the camera remotely to focus on specific areas or participants, enhancing meeting dynamics and engagement.
- Flexible Mounting Options: Comes with multiple mounting options, including table and wall mounts, to suit different room setups.
- Plug-and-Play USB Connectivity: Easy to set up and use with most video conferencing applications, requiring no additional software installation.
Product Quality and Performance:
The Logitech MeetUp 2 ConferenceCam is built with high-quality components and advanced technology to ensure reliable and professional-grade video conferencing. The 4K Ultra-HD camera and wide-angle lens deliver stunning visuals, while the integrated audio system captures clear sound even in noisy environments. The beamforming microphones intelligently pick up voices, making conversations more natural and effective. With its versatile mounting options and plug-and-play USB connectivity, the MeetUp 2 is a hassle-free solution for enhancing any meeting room.
Specifications:
- Brand: Logitech
- Model: MeetUp 2
- Camera Resolution: 4K Ultra-HD (3840 x 2160 pixels)
- Field of View: 120 degrees
- Pan/Tilt/Zoom: Motorized, 5x digital zoom
- Audio System: Integrated beamforming microphones and custom-tuned speaker
- Connectivity: USB 3.0, Bluetooth, HDMI
- Compatibility: Compatible with Windows, macOS, and Chrome OS
- Dimensions: 15.75" x 4.1" x 3.3" (L x W x H)
- Weight: 2.34 lbs
Purpose of Use:
The Logitech MeetUp 2 is ideal for small to medium-sized meeting rooms where high-quality video and audio are essential for effective communication. It is perfect for businesses that conduct regular video meetings, webinars, or remote collaborations, providing a professional-grade solution that enhances participant engagement and meeting productivity.
How to Use:
- Set Up the Camera: Place the MeetUp 2 on a table, wall mount, or TV mount, depending on your room setup.
- Connect to Your Device: Use the USB cable to connect the MeetUp 2 to your computer or conferencing system.
- Adjust Camera Settings: Use the remote control or a compatible app to adjust the pan, tilt, and zoom settings to frame the room correctly.
- Join Your Meeting: Launch your video conferencing application and select the MeetUp 2 as your camera and microphone to start your meeting with enhanced video and audio quality.
Benefits & Compatibility:
- Exceptional Video Quality: 4K Ultra-HD camera provides sharp, detailed video, making meetings more engaging and effective.
- All-Inclusive Audio: Integrated microphones and speaker deliver clear, full-range audio, improving communication clarity.
- Versatile and Flexible: Compatible with most video conferencing applications and operating systems, making it a versatile choice for various meeting environments.
- User-Friendly Design: Easy to set up and use with plug-and-play USB connectivity, reducing setup time and technical difficulties.
Warranty and FAQs:
The Logitech MeetUp 2 ConferenceCam comes with a two-year limited hardware warranty. For more information on setup, troubleshooting, and maintenance, please refer to our FAQ section or contact our support team.
Packaging/Weight/Dimension:
The camera is securely packaged to ensure safe delivery and easy handling.
- Weight: 2.34 lbs
- Dimensions: 15.75" x 4.1" x 3.3" (L x W x H)
Shop Today & Receive Your Delivery:
Order the Logitech MeetUp 2 Ultra-HD ConferenceCam today for fast delivery and elevate your video meetings with superior video and audio quality.
Best Price Guarantee:
We offer the best price guarantee on the Logitech MeetUp 2 Ultra-HD ConferenceCam, ensuring you receive the highest value for a premium video conferencing solution. Shop confidently, knowing you're getting the best deal available.
After-Sales Support:
Our dedicated after-sales support team is available to assist with any questions or issues, ensuring your complete satisfaction with your Logitech MeetUp 2 purchase.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the Logitech MeetUp 2 Ultra-HD ConferenceCam to help other customers find the perfect video conferencing solution for their needs.
Stock Availability:
The Logitech MeetUp 2 Ultra-HD ConferenceCam is in stock and ready for immediate shipping. Order now to enhance your video conferencing experience with this state-of-the-art camera.
Get in Touch:
For more information or assistance, please contact our support team via phone or email. We are here to help with any inquiries.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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