NEOTECH
NEOPOS ST9500D POS Hardware 15 Main Screen 11.6
NEOPOS ST9500D POS Hardware 15 Main Screen 11.6
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The Matsuda ST9500D POS System features a 15" main screen and an 11.6" secondary display, perfect for fast transactions and customer engagement in retail and hospitality.
Overview:
The Matsuda ST9500D POS Hardware is a high-performance dual-screen point-of-sale system designed for retail, hospitality, and restaurant environments. Featuring a 15-inch main touchscreen for cashiers and an 11.6-inch secondary screen for customer interaction, this POS system enhances transaction efficiency and customer engagement. The sleek design, combined with powerful hardware, ensures smooth operation in high-traffic settings.
Product Description:
The Matsuda ST9500D POS System combines the power of dual-screen functionality with sleek design. The 15-inch main touchscreen provides cashiers with a fast and responsive interface for processing transactions, while the 11.6-inch customer-facing screen allows businesses to display promotions, order details, or loyalty program information. This dual-screen setup improves the overall user experience for both employees and customers, making it an ideal choice for businesses looking to streamline their point-of-sale operations.
Key Features:
- 15-inch main touchscreen display: Fast, responsive interface for quick and accurate transaction handling
- 11.6-inch customer-facing display: Engages customers with order details, promotions, or loyalty information
- Energy-efficient design: Reduces power consumption while maintaining high performance
- Stylish design: Sleek and modern black finish, ideal for retail and hospitality environments
- Durable construction: Built to withstand daily use in high-traffic areas
- Wide compatibility: Integrates with most POS software and systems
Product Quality and Performance:
The Matsuda ST9500D POS System delivers exceptional performance with its dual-screen setup and energy-efficient hardware. The 15-inch main screen ensures fast, accurate transactions, while the 11.6-inch customer display enhances customer interaction by showing important details such as orders or promotions. Its robust design ensures reliability in busy retail and hospitality environments.
Specifications:
- Main Display Size: 15 inches
- Secondary Display Size: 11.6 inches (Customer-facing)
- Resolution: 1366 x 768
- Connectivity: USB, HDMI, Ethernet, Wi-Fi
- Processor: Intel Celeron Quad-Core J4125
- Memory: 4GB/8GB RAM options
- Storage: 64GB/128GB SSD options
- Dimensions: 15.8 x 9.7 x 6.5 inches
- Weight: 5 kg
- Color: Black
Purpose of Use:
The Matsuda ST9500D POS System is ideal for retail stores, restaurants, and hospitality businesses that need an efficient, dual-screen POS system to handle transactions, manage inventory, and engage customers with promotions or order details.
How to Use:
Set up the Matsuda ST9500D POS System by connecting it to your network via Ethernet or Wi-Fi. Install your preferred POS software, and use the 15-inch main touchscreen to process transactions while displaying customer-facing information on the 11.6-inch secondary screen.
Supported OS/Application/Industries:
The Matsuda ST9500D POS System is compatible with Windows and Linux, making it suitable for industries such as retail, hospitality, and food service, where fast, accurate transaction processing and customer engagement are essential.
Benefits & Compatibility:
The Matsuda ST9500D POS System offers dual-screen functionality, wide compatibility, and a modern design, making it an excellent choice for businesses that want to improve transaction efficiency and customer interaction.
Warranty and FAQs:
The Matsuda ST9500D POS System comes with a one-year warranty, covering parts and labor. The FAQ section provides answers to common questions regarding setup, compatibility, and dual-screen functionality, ensuring a smooth user experience.
Packaging/Weight/Dimension:
The Matsuda ST9500D POS System is securely packaged with dimensions of 15.8 x 9.7 x 6.5 inches and weighs 5 kg. The package includes the POS system, power cables, and setup instructions.
Shop Today & Receive Your Delivery Across the UAE!
Order the Matsuda ST9500D Dual-Screen POS System today for fast and reliable delivery across the UAE, including Dubai, Abu Dhabi, and Sharjah. Elevate your business with this high-performance POS solution.
Best Price Guarantee:
We offer the Matsuda ST9500D Dual-Screen POS System at competitive prices in the UAE. If you find a better deal, we’ll match it! Shop now and improve your business’s transaction efficiency and customer engagement with this sleek dual-screen system.
After-Sales Support:
Our after-sales support team is available to assist with setup, troubleshooting, and ongoing maintenance for your Matsuda ST9500D POS System. We ensure your system operates smoothly and efficiently.
Request for Customer Reviews and Testimonials:
Have you used the Matsuda ST9500D POS System? Share your experience! Your feedback helps other businesses make informed purchasing decisions and helps us improve our offerings.
Stock Availability:
The Matsuda ST9500D POS System is available for immediate shipping. Contact us today to verify stock availability and arrange fast delivery to your location.
Get in Touch:
For inquiries about the Matsuda ST9500D POS System, including product details, pricing, and availability, reach out to our expert team today. We’re ready to assist you in finding the perfect POS solution for your business.
Disclaimer:
All product details are subject to change without notice. Images are for illustrative purposes only and may not represent the exact product. Please verify all specifications with a Matsuda sales representative before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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