NEOTECH
Newland M10 Pilot Pro
Newland M10 Pilot Pro
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Newland M10 Pilot Pro, a high-performance 2D barcode scanner offering fast and accurate data capture for retail, healthcare, and logistics industries.
Overview:
The Newland M10 Pilot Pro is a high-speed 2D barcode scanner designed to deliver fast and accurate scanning for a wide range of applications, including retail, logistics, warehousing, and healthcare. Built with advanced decoding technology, the M10 Pilot Pro efficiently scans both 1D and 2D barcodes, including QR codes, from labels, mobile screens, and paper documents. Its wide-angle lens and motion tolerance ensure quick and reliable data capture, even with damaged or low-contrast barcodes.
With a compact and ergonomic design, the M10 Pilot Pro is ideal for businesses that need a versatile and high-performance scanner that integrates easily into any workflow.
Product Description:
The Newland M10 Pilot Pro offers exceptional performance with its ability to read both 1D and 2D barcodes quickly and accurately. The scanner is equipped with Newland’s UIMG technology, which enhances its ability to read even the most challenging barcodes, including damaged, wrinkled, or poorly printed codes. The M10 Pilot Pro also supports mobile payment scanning, making it a versatile tool for retail environments and e-commerce platforms.
The device’s wide-angle scanning enables the capture of large barcodes and data-rich codes, while the high motion tolerance allows for the seamless scanning of moving objects, ensuring an efficient workflow in busy environments like logistics or warehouses.
Key Features:
- 1D and 2D Barcode Scanning: Supports a wide range of barcode types, including QR codes, Data Matrix, and PDF417.
- Advanced Decoding Technology: Equipped with UIMG for scanning damaged or low-contrast barcodes.
- Wide-Angle Lens: Captures large barcodes from a wider field of view for easier scanning.
- Mobile Payment Ready: Reads barcodes from mobile screens, supporting contactless payment systems.
- Fast Scanning: High motion tolerance for capturing moving barcodes in busy environments.
- Ergonomic Design: Compact, lightweight, and easy to handle, ensuring comfort during extended use.
- Plug-and-Play: Easy integration with existing systems via USB or RS-232 interfaces.
Product Quality and Performance:
The Newland M10 Pilot Pro is designed for high-performance barcode scanning, ensuring fast and reliable data capture in high-demand environments. Its advanced decoding capabilities allow it to handle challenging barcodes effortlessly, while its ergonomic design makes it comfortable to use for extended periods.
Specifications:
- Scan Technology: 1D/2D barcode scanner
- Connectivity: USB, RS-232
- Field of View: Wide-angle lens
- Motion Tolerance: High motion tolerance for fast scanning of moving objects
- Supported Codes: 1D barcodes (EAN-13, Code 128, etc.), 2D barcodes (QR code, Data Matrix, PDF417, etc.)
- Dimensions: 90.5 mm x 82.0 mm x 148.5 mm
- Weight: 300g
- Power Supply: 5V DC
Purpose of Use:
The Newland M10 Pilot Pro is ideal for businesses in retail, logistics, warehousing, and healthcare industries that require fast and accurate barcode scanning. It is perfect for inventory management, mobile payment, and point-of-sale systems, ensuring quick and reliable data capture in busy environments.
How to Use:
Connect the Newland M10 Pilot Pro to your computer or point-of-sale system via USB or RS-232. Simply aim the scanner at the barcode, and it will quickly and accurately capture the data. Use the device for mobile payments, inventory management, or data entry in various industries.
Supported OS/Application/Industries:
The Newland M10 Pilot Pro is compatible with Windows, Linux, and MacOS systems, and is widely used in retail, logistics, warehousing, and healthcare sectors for barcode scanning and data capture.
Benefits & Compatibility:
The M10 Pilot Pro provides reliable 1D and 2D barcode scanning with advanced decoding for damaged or low-quality barcodes. Its compact and ergonomic design, combined with fast scanning speeds and mobile compatibility, make it the perfect tool for point-of-sale systems, inventory management, and mobile payment solutions.
Warranty and FAQs:
The Newland M10 Pilot Pro comes with a 1-year warranty. Visit the Newland support page for FAQs, setup guides, and troubleshooting resources.
Packaging/Weight/Dimensions:
- Weight: 300g
- Dimensions: 90.5 mm x 82.0 mm x 148.5 mm
- Packaging: Includes scanner, USB cable, and user manual.
Best Price Guarantee:
We offer the best price for the Newland M10 Pilot Pro in Dubai, UAE. Take advantage of our price match guarantee and secure this high-performance barcode scanner at the most competitive price.
After-Sales Support:
Our dedicated support team is available to assist with installation, setup, and technical support. We provide ongoing assistance to ensure your Newland M10 Pilot Pro operates efficiently.
Get in Touch:
For more information about the Newland M10 Pilot Pro, contact our expert team for advice on selecting the best barcode scanning solution for your business.
Stock Availability:
We strive to keep the Newland M10 Pilot Pro in stock for fast shipping. Most orders ship within 2-3 business days, but for urgent requests, please contact us to confirm availability.
Disclaimer:
Product specifications, availability, and pricing are subject to change without notice. Images are for illustration purposes only. Please verify all details with a sales representative before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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