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NEOTECH

Soft Tags Deativator

Soft Tags Deativator

Regular price Dhs. 850.00 AED
Regular price Dhs. 950.00 AED Sale price Dhs. 850.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The Soft Tags Deactivator from NEO Digital is a crucial tool for any retail environment using soft tag-based security systems. This device is designed to deactivate soft tags quickly and effectively at the point of sale, ensuring a smooth and secure checkout process. It is perfect for retail stores of all sizes, from small boutiques to large department stores.

Key Features

  • High-Speed Deactivation: Capable of deactivating soft tags in milliseconds, enhancing the efficiency of the checkout process.
  • Wide Compatibility: Works with a broad range of soft tags commonly used in retail for theft prevention.
  • User-Friendly Interface: Simple and straightforward operation allows for easy use by all staff members.
  • Compact Design: Features a sleek, low-profile design that fits seamlessly into any checkout area without taking up significant space.

Product Quality and Performance

  • Reliability: Provides consistent and dependable deactivation, ensuring that all purchased items are properly processed to prevent alarms from sounding.
  • Durability: Built to withstand the high demands of busy retail environments, ensuring longevity and continuous performance.

Specifications

  • Deactivation Range: Effective at a range of up to 10 cm, allowing for quick and easy deactivation.
  • Dimensions: Compact and designed to integrate into any POS system without cluttering the space.
  • Power Requirements: Standard AC power, with low energy consumption for cost-effective operation.

Purpose of Use

Ideal for retail businesses that utilize soft tags as part of their anti-theft strategies. The deactivator helps to ensure that items are not mistakenly identified as stolen, thereby reducing false alarms and enhancing customer satisfaction.

How to Use

  • Setup: Easily integrated into any standard checkout counter. Connect to power and position near the point of sale for easy access by cashiers.
  • Operation: Simply pass the tagged items over the deactivator's surface at the point of sale to deactivate the tags quickly and effectively.

Supported OS/Application/Industries

  • Industry Suitability: Perfect for the retail sector, including clothing stores, electronic shops, and supermarkets.

Benefits & Compatibility

  • Improved Checkout Flow: Speeds up the transaction process by allowing for quick deactivation of security tags, enhancing customer experience.
  • Ease of Installation: Simple setup and integration into existing checkout systems make it an accessible option for many retailers.

Warranty and FAQs

  • Warranty: Comes with a standard one-year warranty, providing support and peace of mind.
  • FAQs: NEO Digital’s website features a dedicated FAQ section to assist users with setup, operation, and troubleshooting.

Delivery Services (UAE)

  • Fast and Secure Delivery: NEO Digital ensures prompt delivery across the UAE, helping businesses improve their security systems quickly.

After Sales Support

  • Comprehensive Support: Offers excellent after-sales service, including technical support and product maintenance to ensure optimal functionality.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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