NEOTECH
MC50 5G Mobile Computer (Android 12)
MC50 5G Mobile Computer (Android 12)
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade to next-level efficiency with the MC50 5G Mobile Computer. Featuring Android 12 and 5G connectivity, this device is perfect for high-speed, reliable field operations.
Overview:
The MC50 5G Mobile Computer integrates cutting-edge 5G technology and Android 12, offering unparalleled speed and connectivity for mobile computing. This device is designed for professionals in logistics, field services, and retail who need fast, reliable data access and communication on the go.
Product Description:
Equipped with the latest in mobile technology, the MC50 provides robust performance in a rugged form factor that can withstand the rigors of field use. Its advanced 5G capability ensures rapid data transmission, enhanced connectivity, and improved productivity for mobile workers.
Key Features:
- 5G Connectivity: Offers the fastest available cellular data speeds for streaming, uploading, and downloading data.
- Android 12 Operating System: Includes enhanced privacy features, a user-friendly interface, and improved app functionality.
- Rugged Design: Engineered to endure tough environments, with resistance to drops, dust, and water.
- High-Performance Processor: Handles multiple applications effortlessly, ensuring smooth operation without lag.
- Extended Battery Life: Powers through full shifts with a long-lasting battery, ideal for extended field use.
- High-Resolution Display: Bright, clear screen for easy viewing in various lighting conditions.
Product Quality and Performance:
The MC50 is built to meet industrial standards, offering durability and reliability for daily operations. It supports intensive use with minimal downtime, thanks to its powerful processor and comprehensive wireless connectivity options, including Wi-Fi, NFC, and Bluetooth.
Specifications:
- Operating System: Android 12
- Network Connectivity: 5G, 4G LTE, Wi-Fi 802.11ax, Bluetooth 5.1, NFC
- Display: Sunlight-readable screen with scratch-resistant glass
- Camera: High-resolution rear camera for capturing documents and images in the field
- Security Features: Enhanced with Android’s latest security updates and data protection protocols
- Dimensions: Ergonomically designed for easy handling and portability
- Weight: Optimized for balance and comfort during extended use
Purpose of Use:
This mobile computer is perfect for sectors requiring fast and reliable access to data systems and communication networks, such as logistics for real-time inventory management, field services for remote problem solving, and retail for enhancing customer service.
How to Use:
To start using the MC50, charge the device, power it on, and follow the on-screen instructions to set up Android 12 and connect to your cellular or Wi-Fi network. Install necessary business applications through the Google Play Store, configure security settings as required, and the device is ready for deployment in the field.
Supported Applications/Industries:
The MC50 is particularly effective in environments where speed and connectivity are crucial, such as emergency services, large-scale event management, and remote project management.
Benefits & Compatibility:
- Enhanced Productivity: 5G speed and Android 12 features streamline workflows and increase efficiency.
- Durability and Reliability: Built to withstand harsh operational conditions, reducing the need for frequent replacements.
- Ease of Use: User-friendly interface and ergonomic design ensure comfort and minimize user fatigue.
Warranty and FAQs:
Comes with a standard manufacturer's warranty. Extensive support is available, including a comprehensive FAQ section and customer service assistance for troubleshooting and queries.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to prevent damage during transportation.
- Weight: Light enough for mobile use without sacrificing durability.
- Dimensions: Compact and easy to carry, even in confined spaces.
Shop Today & Receive Your Delivery:
Order your MC50 5G Mobile Computer today and benefit from our efficient delivery services, ensuring you get your device ready to boost your operational capabilities without delay.
Best Price Guarantee:
We offer competitive pricing for our advanced mobile computing solutions. If you find the MC50 for less elsewhere, we'll match the price.
After Sales Support:
Our dedicated team is here to help with any operational or technical issues, providing expert guidance to ensure you make the most of your MC50.
Request for Customer Reviews and Testimonials:
We appreciate your feedback! Please share your experiences with the MC50 to help us continue to improve our products and services.
Stock Availability:
Contact our customer service for up-to-date stock information to ensure timely delivery.
Get in Touch:
For more information or assistance with the MC50 5G Mobile Computer, please reach out to our customer support team.
Disclaimer:
All product details and specifications are subject to change without notice. Please verify all details with our sales team before making a purchase to ensure accuracy.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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