NEOTECH
C6000 Mobile Computer (Android 10 / 13)
C6000 Mobile Computer (Android 10 / 13)
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the power of the C6000 Mobile Computer, featuring Android 10 or 13. Ideal for industries requiring robust, high-performance mobile computing.
Overview:
The C6000 Mobile Computer is a high-performance handheld device engineered for intensive data collection and mobile computing tasks. Available with Android 10 or 13, this device is tailored to meet the needs of professionals in logistics, retail, field service, and more, who require a durable, reliable mobile computing solution.
Product Description:
This mobile computer combines robust processing power, extensive connectivity options, and the intuitive usability of Android operating systems in a rugged form factor designed for harsh environments. The C6000 is equipped with advanced data capture capabilities, including barcode scanning and RFID reading, making it an all-in-one tool for a wide range of operational tasks.
Key Features:
- Android 10 or 13: Choose between two versions of the Android OS to get the features and security updates that best fit your business needs.
- High-Performance Processing: Powered by an efficient processor that ensures smooth operation of apps and software.
- Rugged Design: Built to withstand drops, dust, and water, making it ideal for outdoor or industrial environments.
- Advanced Data Capture: Includes high-quality scanners for 1D/2D barcode reading and options for UHF RFID integration.
- Long Battery Life: Equipped with a high-capacity battery to support full shifts without the need for recharging.
Product Quality and Performance:
The C6000 Mobile Computer is designed to perform reliably in tough conditions. It features a high-resolution display that is readable in bright sunlight and responsive even when wet or used with gloves. Its comprehensive wireless capabilities, including Wi-Fi, Bluetooth, and optional cellular connectivity, ensure seamless data transfer and communication.
Specifications:
- Operating System: Android 10 or 13
- Processor: Quad-core processor for high-speed computing
- Memory: Expandable memory options for extensive data storage
- Display: Sunlight-readable screen with touch sensitivity
- Connectivity: Wi-Fi, Bluetooth, and optional 4G LTE
- Battery: High-capacity, user-replaceable battery
- Durability: IP-rated for water and dust resistance
Purpose of Use:
The C6000 is ideally suited for applications that require mobile computing power and data capture capabilities, such as inventory management in retail, asset tracking in logistics, or field data collection in utilities and government services.
How to Use:
- Setup: Power up the device and follow on-screen instructions to configure Android settings and network connections.
- Software Installation: Install necessary applications through the Google Play Store or enterprise app deployments.
- Data Collection: Utilize built-in scanners or RFID capabilities for data capture tasks.
- Data Management: Sync collected data with central systems using wireless connectivity or upload it directly to cloud services.
- Maintenance: Regularly check for OS and app updates to ensure the device runs efficiently.
Supported Applications/Industries:
The C6000 Mobile Computer is extensively used in retail, logistics, manufacturing, healthcare, and field services, where high mobility and reliability are crucial for operational success.
Benefits & Compatibility:
- Enhanced Productivity: Streamlines complex tasks with powerful computing and data capture.
- Operational Efficiency: Reduces downtime and operational delays with its robust build and long battery life.
- Versatility: Adaptable to various industry needs with customizable OS and hardware options.
Warranty and FAQs:
Includes a standard manufacturer warranty covering defects and support issues. An extensive FAQ section provides answers to common questions and troubleshooting tips.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to ensure protection during shipping.
- Weight: Optimized for portability and ease of use without sacrificing durability.
- Dimensions: Compact and ergonomic for easy handling and operation.
Shop Today & Receive Your Delivery:
Order your C6000 Mobile Computer today and revolutionize your operational capabilities. Enjoy reliable delivery and comprehensive customer support.
Best Price Guarantee:
We monitor our pricing to ensure you receive the best possible deal. If you find the C6000 for less elsewhere, we'll match the price.
After Sales Support:
Our dedicated customer service team is ready to assist with any setup or usage questions, ensuring you get the most out of your mobile computer.
Request for Customer Reviews and Testimonials:
We value your feedback and encourage you to share your experience with the C6000 to help us improve our products and services.
Stock Availability:
Contact our customer service for the latest stock information to ensure prompt delivery.
Get in Touch:
For more information or assistance with the C6000 Mobile Computer, please contact our customer support team.
Disclaimer:
All product details and specifications are subject to change without notice. Please verify all information with our sales team before making a purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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