NEO Digital
POSIFLEX ZT-3716
POSIFLEX ZT-3716
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize efficiency in your retail or hospitality setting with the POSIFLEX ZT-3716, featuring robust performance and a user-friendly design.
Overview:
The POSIFLEX ZT-3716 is a state-of-the-art all-in-one POS terminal designed for high-demand retail and hospitality environments. It offers a perfect blend of performance, durability, and ease of use, making it an essential tool for businesses looking to enhance operational efficiency and customer satisfaction.
Product Description:
Equipped with a 16-inch capacitive touchscreen, the ZT-3716 delivers superior responsiveness and clear visual display, facilitating a smooth user experience. Its compact and sleek design allows for easy placement within any setup without compromising on space or functionality. With advanced connectivity options and powerful processing capabilities, this terminal is built to handle complex transactions with ease.
Key Features:
- High-Performance Processor: Capable of handling multiple applications and high-volume transactions efficiently.
- Large Touchscreen Display: 16-inch screen provides ample space for interface interaction, improving accuracy and speed.
- Robust Build Quality: Engineered to withstand the rigors of busy commercial environments.
- Energy Efficient: Features low power consumption technology to minimize energy costs.
- Extensive Connectivity: Supports USB, serial, Ethernet, and optional Wi-Fi and Bluetooth for seamless integration with other systems.
Product Quality and Performance:
The POSIFLEX ZT-3716 is designed for long-term reliability, featuring a rugged enclosure that resists wear and tear. Its cooling system ensures stable operation under continuous use, maintaining performance integrity during peak business hours.
Specifications:
- Processor: Select from Intel Celeron to Core i options depending on business needs.
- Memory: Comes standard with 4GB RAM, expandable to suit more intensive applications.
- Storage: Options include SSDs for faster data access and enhanced durability.
- Display: 16-inch widescreen with full HD resolution and touch capability.
- Operating Systems: Compatible with Windows or Linux platforms.
- Interfaces: Comprehensive I/O options including multiple USB ports, serial connections, Ethernet, and optional wireless modules.
- Dimensions: Designed to maximize counter space while providing a large display area.
Purpose of Use:
- Retail: Enhances checkout processes, loyalty program management, and inventory tracking.
- Hospitality: Streamlines order taking and payment processing in restaurants and hotels.
- Service Providers: Ideal for appointment booking and service billing in salons, spas, and clinics.
How to Use:
- Setup: Easily integrates with existing networks and peripherals. Install by connecting to power and network sources.
- Software Installation: Install compatible POS software tailored to your operational needs.
- Daily Use: Operate through the touchscreen for sales, customer management, and other transactional activities.
- Maintenance: Regular maintenance includes software updates and cleaning of the hardware to ensure optimal performance.
Supported Applications/Industries:
- Healthcare: Useful in managing patient information and processing payments in medical facilities.
- Education: Handles administrative payments and tracks student services effectively.
- Entertainment: Manages ticketing and retail operations in theaters and amusement parks.
Benefits & Compatibility:
- Enhanced User Experience: Intuitive interface and responsive touchscreen streamline operations.
- Operational Efficiency: Fast processing and reliable hardware reduce downtime and increase throughput.
- Adaptability: Flexible software and hardware options ensure compatibility with various business models.
Warranty and FAQs:
Includes a standard manufacturer’s warranty, providing coverage against defects in materials and workmanship. A detailed FAQ section on the manufacturer’s website offers quick solutions to common issues.
Packaging/Weight/Dimension:
- Packaging: Secure packaging ensures safe delivery to your business location.
- Weight: Designed for stability with a manageable weight for easy setup.
- Dimensions: Optimally sized to fit in various operational environments without taking up excessive space.
Shop Today & Receive Your Delivery:
Order the POSIFLEX ZT-3716 today to leverage a top-tier POS system that will enhance your business efficiency. Expect quick delivery and responsive customer support.
Best Price Guarantee:
We offer competitive pricing on our POS terminals, ensuring you receive the best deal available.
After Sales Support:
Our dedicated team is available to help with any installation or operational questions, ensuring you get the most out of your new POS terminal.
Request for Customer Reviews and Testimonials:
We encourage feedback to help us continue to improve our products and customer service.
Stock Availability:
Contact our customer service for current stock details or to discuss bulk purchasing options.
Get in Touch:
For more information or assistance with the POSIFLEX ZT-3716, please contact our customer support team.
Disclaimer:
Product specifications and availability are subject to change without notice. Always confirm with our sales team before making a purchase to ensure satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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