NEO Digital
OKI MC883
OKI MC883
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The OKI MC883 A3 color multifunction printer offers exceptional print quality, speed, and versatile functionality, perfect for businesses seeking to enhance productivity and document management. Explore the features at NEOTECH!
Overview:
The OKI MC883 is a robust A3 color multifunction printer that delivers exceptional print, scan, copy, and fax capabilities, designed to support businesses with high-volume, high-quality printing and document management needs. Ideal for large workgroups and enterprises, the MC883 enhances workflow efficiency and provides outstanding output quality.
Product Description:
This multifunction printer features advanced color printing technology that produces vivid and sharp outputs at speeds up to 35 pages per minute. It includes a duplex automatic document feeder, large touchscreen interface for ease of use, and extensive paper handling capabilities. With strong network connectivity, including optional wireless support, the MC883 integrates smoothly into any corporate network, providing flexible and secure document management solutions.
Key Features:
- Comprehensive Functionality: Print, scan, copy, and fax capabilities with A3 support.
- High Print Speeds: Up to 35 ppm in color and monochrome.
- Exceptional Print Quality: Delivers prints with resolutions up to 1200 x 1200 dpi.
- Advanced Scanning: High-resolution scanning with dual-scan document feeder.
- Large Touchscreen Display: Intuitive operation with a fully customizable interface.
- Robust Connectivity Options: Includes standard Ethernet and optional Wi-Fi, supporting various mobile printing services.
Product Quality and Performance:
The MC883 is built to sustain the demands of busy office environments, supporting a high monthly duty cycle and long-lasting consumables to minimize downtime. Its precision printing technology and reliable performance make it a preferred choice for organizations that need a powerful and versatile document management solution.
Specifications:
- Print Speed: Up to 35 ppm in color and monochrome.
- Print Resolution: Up to 1200 x 1200 dpi.
- Scanning Resolution: Up to 600 x 600 dpi.
- Connectivity: Ethernet, optional Wi-Fi, mobile print support.
- Paper Capacity: Standard 300 sheets, expandable up to 2,005 sheets.
- Duty Cycle: Designed for high-volume printing environments.
Purpose of Use:
Suitable for medium to large businesses in sectors like architecture, design, marketing, and education, or any environment that requires frequent large-format, high-quality color printing and comprehensive document management.
How to Use:
- Set up the printer by connecting it to your network via Ethernet or optional Wi-Fi.
- Install the required drivers on your computing devices.
- Configure the printer settings to accommodate the specific needs of your print jobs, such as paper size and quality.
- Load the appropriate media into the paper tray.
- Use the large touchscreen to access all print, scan, copy, and fax functions efficiently.
Supported Industries:
This MFP is particularly useful for creative industries, educational institutions, and businesses that require dependable, high-quality printing and scanning capabilities for their daily operations.
Benefits & Compatibility:
- Enhanced Productivity: Facilitates efficient handling of large print and scan jobs with fast output speeds and robust paper management.
- High-Quality Outputs: Ensures all prints are vibrant and detailed, ideal for presentations and critical business documents.
- Cost-Effective Operation: High-capacity toners and energy-efficient features help reduce the total cost of ownership.
Warranty and FAQs:
Includes a standard manufacturer's warranty covering parts and labor. NEOTECH provides an extensive FAQ section and expert support for setup and troubleshooting.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to ensure the device arrives in perfect condition.
- Weight: Designed for stability and ease of maintenance.
- Dimensions: Appropriately sized for office environments, maximizing space efficiency.
Shop Today & Receive Your Delivery Across the UAE:
Order the OKI MC883 from NEOTECH and benefit from our reliable delivery services across the UAE. Elevate your business's printing infrastructure with this advanced A3 color multifunction printer!
Best Price Guarantee:
NEOTECH offers the OKI MC883 at competitive prices, ensuring you get the best value for your sophisticated printing needs.
After Sales Support:
Our commitment to customer satisfaction includes providing comprehensive after-sales support to help with installation, configuration, and maintenance, ensuring your printer performs optimally.
Request for Customer Reviews and Testimonials:
We encourage users of the OKI MC883 to share their experiences to aid in our continuous product and service improvement. Your feedback is crucial for enhancing our offerings and customer service.
Stock Availability:
Please check with NEOTECH to confirm the availability of the OKI MC883 before placing your order. We strive to maintain accurate stock levels to ensure timely delivery.
Get in Touch:
For more information about the OKI MC883 or other inquiries, please contact our expert team. We are dedicated to providing comprehensive support and ensuring a smooth purchasing process.
Disclaimer:
All information regarding the OKI MC883 on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. We recommend verifying all details with our sales team before making a purchase to ensure accuracy and satisfaction with your order
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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