NEO Digital
ACEASIA FlatClient STS INDUSTRIAL
ACEASIA FlatClient STS INDUSTRIAL
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your industrial operations with the ACEASIA FlatClient STS, a display built for extreme environments. Featuring rugged durability and advanced technology, this monitor ensures reliable performance under any condition. Ideal for manufacturing, logistics, and outdoor applications."
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Overview
The ACEASIA FlatClient STS Industrial is a high-endurance display designed to withstand the most challenging industrial environments. Equipped with advanced features and a robust build, it provides exceptional performance in areas prone to extreme conditions, such as manufacturing floors, outdoor installations, and transportation hubs.
Product Description
The ACEASIA FlatClient STS Industrial Display combines cutting-edge technology with industrial-grade materials to offer unparalleled durability and functionality. This monitor features a high-resolution display capable of delivering clear and sharp visuals, even in bright or poorly lit conditions. Its touch screen functionality is optimized for use with gloves and in wet conditions, making it a versatile choice for a wide range of industrial applications.
Key Features
- High Durability: Engineered with a rugged casing that withstands vibrations, shocks, and exposure to elements like dust and water.
- Enhanced Visibility: Equipped with a sunlight-readable screen that ensures clear visibility in outdoor settings.
- Touch Screen Technology: Offers responsive touch capabilities that can be used with gloves, supporting seamless operation.
- Energy Efficient: LED-backlit display that conserves energy while providing superior brightness and clarity.
- Wide Operating Temperature: Functions effectively in a broad range of temperatures, from freezing to extremely hot conditions.
Product Quality and Performance
The ACEASIA FlatClient STS is built to deliver reliability and endurance, with each unit undergoing rigorous testing to ensure it meets the highest standards of performance. Its ability to operate flawlessly in diverse and adverse conditions makes it a trusted component in critical industrial setups.
Specifications
- Display Type: LED-backlit LCD for optimal clarity.
- Screen Size: Available in multiple sizes to accommodate different spatial requirements.
- Resolution: Supports resolutions up to Full HD.
- Connectivity Options: Includes HDMI, VGA, and DisplayPort inputs for comprehensive compatibility.
- IP Rating: High IP rating, ensuring protection against ingress of dust and water.
Purpose of Use
Ideal for deployment in sectors that require robust and reliable visual display solutions, such as in automation, marine environments, heavy machinery control, and outdoor kiosks.
How to Use
Easily install the FlatClient STS using standard VESA mounts. Connect it to your devices through its multiple interface options, configure the settings via its on-screen menu, and it’s ready to perform. Regular cleaning and occasional calibration of the touch screen ensure sustained performance.
Supported Industries
This monitor is particularly effective in industries like manufacturing, maritime, logistics, and any field operations that demand sturdy and efficient display technology.
Benefits & Compatibility
- Reliable Operation: Reduces downtime due to its strong build and operational resilience.
- Adaptive Display: Adjusts to various environmental light conditions, ensuring continuous visibility.
- User-Friendly Interface: Simplifies interactions, enhancing user efficiency and satisfaction.
Warranty and FAQs
Comes with a comprehensive manufacturer's warranty that covers defects in materials and workmanship. Our FAQ section provides additional support for troubleshooting and optimal usage.
Packaging/Weight/Dimension
- Package Contents: ACEASIA FlatClient STS Industrial Display, power adapter, user manual, and necessary cables.
- Weight: Sturdy yet manageable for secure installation.
- Dimensions: Designed to fit industrial spaces efficiently without compromising screen size.
Shop Today & Receive Your Delivery Fast!
Order your ACEASIA FlatClient STS today to benefit from our efficient delivery services, ensuring that your industrial environments are equipped without delay.
Best Price Guarantee
We offer the ACEASIA FlatClient STS at competitive prices, ensuring you receive the best value for a durable industrial monitor.
After Sales Support
Our dedicated support team is ready to assist with any technical issues or questions, ensuring you get the most out of your ACEASIA FlatClient STS.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the ACEASIA FlatClient STS to help us continue improving and to assist other businesses in making informed decisions.
Stock Availability
Please contact us to confirm the availability of the ACEASIA FlatClient STS before placing your order, as inventory levels can fluctuate.
Get in Touch
For more information about the ACEASIA FlatClient STS or other inquiries, please contact our customer service team. We are here to provide detailed product insights and assist with your needs.
Disclaimer
All content provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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