NEOTECH
Anviz W2 Pro
Anviz W2 Pro
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your security and workforce efficiency with the Anviz W2 Pro, featuring robust biometric technology for precise access control and time attendance management. Ideal for high-traffic environments. Shop now at NEOTECH.
Overview
The Anviz W2 Pro is a high-performance biometric terminal designed for both access control and time attendance management. This device combines fingerprint recognition, RFID, and password verification in a durable, weather-resistant casing, making it suitable for both indoor and outdoor use.
Product Description
The Anviz W2 Pro is equipped with advanced fingerprint technology that ensures quick and accurate user identification, ideal for environments where security and efficiency are paramount. This terminal supports up to 10,000 users and stores up to 200,000 logs, making it perfect for medium to large-sized businesses. Its IP65-rated enclosure provides protection against dust and water, ensuring reliable operation in all weather conditions.
Key Features
- Multi-Authentication Methods: Offers fingerprint, RFID card, and password options for versatile security applications.
- High Capacity: Manages up to 10,000 users and 200,000 event logs.
- Rugged Design: IP65 rating makes it suitable for outdoor installation.
- Fast and Accurate: Advanced fingerprint algorithm for quick recognition in less than 0.5 seconds.
- Network Options: Includes TCP/IP and Wi-Fi capabilities for flexible connectivity and integration.
Product Quality and Performance
The Anviz W2 Pro is constructed with industrial-grade materials to withstand the demands of high-traffic areas. Its superior biometric sensor and strong network capabilities ensure that the terminal operates efficiently, even in complex environments.
Specifications
- User Capacity: 10,000 fingerprints, 10,000 cards
- Transaction Logs: 200,000 events
- Communication: TCP/IP, Wi-Fi, USB Host
- Protection Level: IP65 weatherproof casing
- Power Supply: DC 12V
Purpose of Use
- Corporate Facilities: Enhance building security and employee time tracking.
- Industrial Sites: Robust access control for secure areas and critical infrastructure.
- Educational Campuses: Manage student and faculty access with efficient record keeping.
- Healthcare Institutions: Secure sensitive areas like pharmacies and patient records rooms.
How to Use
- Installation: Mount the device at primary entry points or security stations.
- Enrollment: Register users' biometric data and card information into the system.
- Daily Operation: Users authenticate via fingerprint, card, or PIN to gain access or clock in and out.
- Maintenance: Regularly check and maintain the device for optimal performance, including software updates and cleaning of the biometric sensor.
Supported Industries
The Anviz W2 Pro is suitable for a wide range of industries including manufacturing, healthcare, education, and corporate sectors where high security and efficient attendance tracking are required.
Benefits & Compatibility
- Enhanced Security: Multiple authentication methods provide layers of security against unauthorized access.
- Durability: Weatherproof design allows for installation in any environment.
- Scalability: Capable of supporting a large number of users, ideal for growing organizations.
- Ease of Management: Integrated networking functions enable remote management and monitoring.
Warranty and FAQs
The device comes with a comprehensive manufacturer's warranty and is supported by NEOTECH’s detailed FAQ section for easy troubleshooting and guidance.
Packaging/Weight/Dimension
Includes the Anviz W2 Pro unit, mounting hardware, power adapter, software CD, and user manual, all designed for a straightforward setup process.
Shop Today & Receive Your Delivery Across the UAE!
Order the Anviz W2 Pro from NEOTECH and take advantage of advanced biometric technology to secure your premises and manage your workforce efficiently.
Best Price Guarantee
NEOTECH offers the Anviz W2 Pro at competitive prices, ensuring you receive excellent value for an advanced security solution.
After Sales Support
Our expert support team is ready to assist with any installation or operational questions, helping you to get the most out of your Anviz W2 Pro system.
Request for Customer Reviews and Testimonials
We encourage users to share their experiences with the Anviz W2 Pro to help guide future customers in their decision-making process.
Stock Availability
Contact NEOTECH directly to verify the availability of the Anviz W2 Pro. We are committed to providing prompt and efficient service to meet your security needs.
Get in Touch
For more information or assistance with your Anviz W2 Pro purchase, contact our customer support team. We are dedicated to providing expert advice and support tailored to your specific security and management needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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