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NEOTECH

Evolis Primacy ID Card Printer

Evolis Primacy ID Card Printer

Regular price Dhs. 5,890.00 AED
Regular price Dhs. 6,650.00 AED Sale price Dhs. 5,890.00 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Introduction

Unlock superior printing capabilities with the Evolis Primacy ID Card Printer, now available at NEO Digital. This high-performance printer is designed for quick and efficient ID card production, suitable for a wide range of applications from corporate to educational and governmental organizations. With its ability to handle medium to large runs with ease, the Primacy stands out as a top choice for those seeking reliability and quality.

Key Features

  • Fast Printing Speeds: Achieves optimal printing and encoding within a minimal timeframe, making it one of the fastest printers in its category.
  • Dual-Sided Printing Capability: Offers dual-sided operation as standard or an upgrade, allowing for comprehensive card design on both sides.
  • Flexible Encoding Options: Provides magnetic stripe, contact, and contactless encoding, accommodating various security needs.
  • Eco-Friendly Design: Energy Star certified and built with sustainable practices in mind, reducing its environmental impact.

Product Quality and Performance

The Evolis Primacy is renowned for its robust performance, exceptional print quality, and versatility, making it an ideal solution for organizations aiming to improve their card issuance systems.

  • High Output Quality: Delivers vibrant colors and crisp text, producing professional-grade cards.
  • Reliability: Designed to work efficiently under high-volume conditions without compromising on quality.
  • Customer Reviews: Widely acclaimed for its ease of use, setup simplicity, and overall reliability.

Specifications

  • Printing Method: Dye sublimation and thermal transfer for premium print quality.
  • Resolution: High-resolution printing capabilities for detailed graphics and sharp text.
  • Connectivity: Features USB and Ethernet connectivity, with optional Wi-Fi.
  • Card Feeder Capacity: Comes with a 100-card input hopper for continuous batch printing.

Purpose of Use

The Evolis Primacy is perfectly suited for printing employee badges, student IDs, access control cards, and payment cards. It is especially effective in environments requiring frequent and quick issuance of high-quality cards, such as schools, corporate offices, and governmental institutions.

How to Use

To get started with the Evolis Primacy:

  1. Set up the printer by connecting it to a power source and to your computer or network.
  2. Install the provided software and drivers.
  3. Load the card stock and ribbon into the printer.
  4. Design your cards using the software and begin the print job.

Supported OS/Applications/Industries

This printer is compatible with Windows, macOS, and Linux systems, making it versatile for various settings, including healthcare, education, and retail.

Benefits & Compatibility

  • Enhanced Productivity: High-speed printing ensures you can produce cards as needed without delay.
  • Versatile Design: Easily adapts to single or dual-sided printing and offers multiple encoding options.
  • Cost Efficiency: Energy-efficient design and high-capacity consumables reduce the total cost of ownership.

Warranty and FAQs

Includes a comprehensive manufacturer’s warranty and full customer support. Visit the NEO Digital support page for FAQs and to access technical assistance.

Delivery Services (UAE)

NEO Digital provides fast, reliable delivery services across the UAE, ensuring that your printer setup is seamless and efficient.

After Sales Support

Our expert team is available to provide support and answer any queries you may have about the Evolis Primacy, helping you maximize its benefits for your ID card printing needs.

 

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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