NEOTECH
DASCOM DC-7600
DASCOM DC-7600
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The DASCOM DC-7600 is crafted for enterprises that demand nothing less than excellence. This advanced printer combines high-speed output, superior print resolution, and robust functionality to handle extensive printing tasks effortlessly. Ideal for industries with high-volume printing needs, the DC-7600 integrates seamlessly into any corporate infrastructure with its eco-friendly design and cutting-edge technology.
Key Features
- Unmatched Print Speeds: Up to 70 pages per minute for enhanced productivity.
- Exceptional Resolution: Achieves up to 2400 x 1200 dpi, ensuring crisp and clear documents.
- Massive Input Capacity: Equipped with a standard 1,000-sheet capacity, expandable to 3,000 sheets for large projects.
- Sustainable Practices: Incorporates recycled materials and energy-saving features to reduce environmental impact.
- Comprehensive Connectivity Options: Includes Ethernet, Wi-Fi, and mobile printing capabilities for versatile use.
Product Quality and Performance
The DASCOM DC-7600 excels in performance and durability, engineered to operate under the pressures of high-demand environments. Its construction meets stringent quality standards, confirmed by rigorous testing and positive user feedback, which emphasize its reliability and long-term durability. This model is renowned for its ability to maintain high efficiency without compromising on output quality.
Specifications
- Dimensions: 22" x 18" x 16"
- Weight: 34 pounds
- Printing Technology: Thermal Inkjet
- Maximum Print Speed: 70 ppm
- Monthly Duty Cycle: Up to 300,000 pages
- Paper Handling: 1,000 sheets standard, expandable to 3,000
- Power Efficiency: High-efficiency model that reduces electricity usage significantly
Purpose of Use
The DC-7600 is designed for sectors such as printing services, publishing, and large corporate offices where bulk printing is frequent. Its high-speed and volume capabilities make it particularly useful for producing marketing materials, business reports, and client proposals efficiently.
How to Use
To maximize your DASCOM DC-7600's effectiveness:
- Installation: Utilize our detailed installation guide to set up your printer.
- Daily Operations: Leverage the full range of features via the intuitive control panel.
- Maintenance: Follow periodic maintenance guidelines to ensure peak performance.
- Troubleshooting: Access our comprehensive troubleshooting resources for quick fixes.
Supported OS/Application/Industries
The DASCOM DC-7600 supports diverse operating systems such as Windows, macOS, and Linux, making it adaptable to various business IT environments. It's invaluable in high-output industries like logistics, education, and healthcare.
Benefits & Compatibility
- Peak Efficiency: Dramatically enhances workflow efficiency with fast printing speeds.
- Versatile Compatibility: Integrates smoothly with various digital environments.
- Economic Operation: Reduces running costs through efficient consumable use and energy savings.
Warranty and FAQs
The DC-7600 is backed by a robust one-year warranty, covering repairs and support. Our FAQ section addresses common operational questions, facilitating smoother user experiences and enhanced satisfaction.
Delivery Services (UAE)
NEO Digital offers dependable and timely delivery across the UAE. Whether you're in a major city or a remote area, we ensure your DASCOM DC-7600 is delivered with care and efficiency.
After Sales Support
Our commitment to exceptional after-sales service ensures that you receive comprehensive support for your DASCOM DC-7600. Our expert team is always ready to assist, helping you derive maximum benefit from your investment.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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