NEOTECH
DYMO LabelManager 160 Portable Label Maker with 2 D1 Label Tapes
DYMO LabelManager 160 Portable Label Maker with 2 D1 Label Tapes
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The DYMO LabelManager 160 Portable Label Maker is designed for efficiency and ease of use in various settings, including offices, retail environments, and home organization. This handheld device allows users to quickly create high-quality labels using a simple QWERTY keyboard and an intuitive interface.
Key Features
- QWERTY Keyboard: Features a familiar keyboard layout for fast typing and easy text entry.
- One-Touch Smart Keys: Provides quick access to fonts, text styles, and symbols for customizing labels.
- Compact, Portable Design: Lightweight and handheld, making it easy to carry and use anywhere.
- LCD Display: Shows a preview of the label content before printing, reducing errors and waste.
- Versatile Label Tapes: Comes with two DYMO D1 label tapes in different colors, suitable for various labeling needs.
Product Quality and Performance
The DYMO LabelManager 160 is built for durability and reliable performance. It delivers clear, professional labels that are water-resistant and UV-resistant, ensuring that they last long even under tough conditions.
Specifications
- Dimensions: 203 mm x 118 mm x 49 mm
- Weight: 350 g (without batteries)
- Print Technology: Thermal transfer printing
- Compatible Tapes: DYMO D1 labels, available in widths of 6 mm, 9 mm, and 12 mm
- Power Source: 6 AAA batteries (not included) or optional AC adapter
- Display: Large LCD screen
Purpose of Use
The DYMO LabelManager 160 is ideal for users needing quick and straightforward label creation for organizing files, storage containers, shelves, and more. It is especially useful in office settings, retail labeling, and home organization.
How to Use
- Setup: Insert six AAA batteries or connect the optional AC adapter. Load one of the included D1 label tapes.
- Operation: Use the QWERTY keyboard to type the desired text, utilize the smart keys to format your label, and preview your label on the LCD display. Press the print button to produce the label.
- Maintenance: Keep the label maker clean by gently wiping the exterior and keyboard. Regularly check the cutter blade and replace the batteries or label tape as needed.
- Troubleshooting: Refer to the user manual for issues like jamming or errors, or contact NEO Digital’s support for assistance.
Supported Applications
This label maker is suitable for use in office management, inventory control, and personal organization, offering a practical solution for creating clear, durable labels.
Benefits & Compatibility
- User-Friendly Interface: Simple navigation and quick access keys streamline the label-making process.
- Portability: Battery operation and compact design allow for labeling tasks anywhere.
- Adaptable Labeling: Supports multiple tape widths, providing flexibility across various labeling projects.
Warranty and FAQs
The DYMO LabelManager 160 comes with a one-year limited warranty covering manufacturer defects. NEO Digital's FAQ section offers additional information on product usage, maintenance, and troubleshooting.
Delivery Services (UAE)
NEO Digital ensures prompt and secure delivery across the UAE, so your label maker arrives ready for immediate use.
After Sales Support
Our customer service team is ready to help with setup, operation guidance, or any issues you may encounter, ensuring you get the most out of your DYMO LabelManager 160.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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