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NEO Digital

DYMO LabelWriter 5XL Label Printer

DYMO LabelWriter 5XL Label Printer

Regular price Dhs. 694.00 AED
Regular price Dhs. 754.00 AED Sale price Dhs. 694.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024


The DYMO LabelWriter 5XL Label Printer is specifically designed to accommodate the high-volume labeling demands of modern businesses, particularly for shipping, inventory management, and barcoding. Capable of handling a variety of large label formats, including the popular 4" x 6" shipping labels, this printer is an essential tool for e-commerce businesses, warehouses, and anyone needing reliable wide-format label printing.

Key Features

  • Wide-Format Printing: Supports labels up to 4 inches wide, making it ideal for shipping labels, warehouse labels, barcode and identification labels, and bulk mailing labels.
  • High-Speed Output: Delivers labels quickly and efficiently, helping to streamline operations and reduce wait times.
  • Direct Thermal Printing Technology: Prints without the need for expensive ink or toner, offering a cost-effective solution.
  • DYMO Connect for Desktop Software: Integrates seamlessly with the latest version of DYMO Connect, enabling easy design and print capabilities from PC or Mac.
  • Compatibility with Major Shipping Platforms: Works with popular shipping software and marketplaces such as eBay, Amazon, and Etsy, ensuring a smooth workflow for online sellers.

Product Quality and Performance

The DYMO LabelWriter 5XL is built to endure the rigors of a busy workplace, providing consistent, high-quality printing without the downtime associated with inkjet or laser printers. Its thermal printing technology ensures that labels are sharp, clear, and smudge-free.


  • Dimensions: 204 mm x 184 mm x 134 mm
  • Weight: 1.82 kg
  • Print Resolution: 300 dpi
  • Maximum Print Width: 108 mm (4.25 inches)
  • Interface: USB connection
  • Compatible Labels: Uses DYMO LabelWriter labels up to 4 inches wide

Purpose of Use

This label printer is perfect for businesses that require robust, reliable wide-format label printing for:

  • Shipping and receiving operations
  • Warehouse inventory management
  • Creating barcodes and identification labels for assets and products
  • Bulk mailing projects for marketing and customer communication

How to Use

  1. Setup: Connect the printer to your computer using the USB cable, install the DYMO Connect software, and load your preferred label roll.
  2. Operation: Design your labels using the DYMO Connect software, select the label size and layout, and send the print command to the printer.
  3. Maintenance: Regularly clean the print head and roller to ensure consistent label quality. No need to replace ink or toner cartridges.
  4. Troubleshooting: Refer to the user manual for common issues like label jams or software problems. DYMO offers online support for additional help.

Supported Applications

Ideal for:

  • E-commerce platforms needing efficient shipping solutions
  • Businesses requiring fast production of large-format labels for inventory and logistics
  • Organizations looking to streamline their mailing and marketing processes

Benefits & Compatibility

  • Cost Efficiency: Saves on ongoing costs by eliminating the need for ink or toner.
  • Speed and Convenience: Offers fast printing speeds and easy setup for immediate use.
  • Versatile Labeling Options: Supports a wide range of label sizes, meeting diverse business needs.

Warranty and FAQs

Comes with a two-year limited warranty. NEO Digital's FAQ section provides extensive support for setup, usage, and troubleshooting.

Delivery Services (UAE)

NEO Digital ensures fast and secure delivery across the UAE, so your printer is ready to perform when you are.

After Sales Support

Our dedicated support team is available to assist with any operational queries, ensuring you can maximize the productivity of your DYMO LabelWriter 5XL.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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