NEOTECH
Fellowes Powershred LX 190 Cross Cut Shredder
Fellowes Powershred LX 190 Cross Cut Shredder
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Introduction
Introducing the Fellowes Powershred LX 190 Cross Cut Shredder, a high-performance shredder that combines advanced shredding capabilities with user-friendly features. Perfect for home and small office use, the Powershred LX 190 offers exceptional security and efficiency in document destruction.
Key Features
- High-Security Shredding: Cross-cut blades shred documents into 5/32" x 1/2" particles, ensuring confidential information is destroyed securely.
- P-4 Security Level: Provides a high level of security, making it suitable for sensitive and confidential documents.
- IntelliBar Technology: Provides in-use feedback to maximize efficiency and prevent interruptions by indicating when bin and sheet capacity is nearing full.
- Extended Run Time: Allows for up to 30 minutes of continuous shredding, followed by a cool-down period.
- SafeSense Technology: Stops shredding when hands touch the paper opening, providing enhanced safety.
- SilentShred Technology: Minimizes noise for a quieter shredding experience in shared workspaces.
- Versatile Shredding: Shreds paper, credit cards, staples, and paper clips for versatile use.
- Large Bin Capacity: Features a 7-gallon pull-out bin for easy disposal and reduced frequency of emptying.
Product Quality and Performance
The Fellowes Powershred LX 190 is designed to deliver consistent quality and performance, meeting the highest industry standards. Its reliability is backed by positive user reviews and high ratings. Key performance metrics include:
- Sheet Capacity: Shreds up to 20 sheets per pass.
- Shred Speed: Shreds up to 12 feet per minute.
- Run Time: Up to 30 minutes on / 15 minutes off.
- Bin Capacity: 7-gallon pull-out bin for easy disposal.
Specifications
- Dimensions: 22.25 x 13.63 x 16.25 inches
- Weight: 24 lbs
- Cut Type: Cross-Cut
- Shred Size: 5/32" x 1/2" particles
- Noise Level: SilentShred technology for ultra-quiet performance
- Safety Features: IntelliBar technology, SafeSense technology
Purpose of Use
The Fellowes Powershred LX 190 is versatile and suitable for various shredding needs, making it ideal for a range of applications. It is perfect for:
- Home Use: Ideal for shredding personal documents, bills, receipts, and other sensitive information.
- Small Office Use: Excellent for small businesses needing to shred confidential documents and financial records.
- Shared Workspaces: Perfect for use in environments where noise reduction is important.
How to Use
- Setup: Plug in the shredder and place it in a convenient location.
- Load Paper: Insert up to 20 sheets of paper per pass into the feed slot.
- Shred: The shredder will automatically start and stop. Use the reverse function if a jam occurs.
- Maintenance: Empty the 7-gallon bin regularly and oil the blades periodically for optimal performance.
Supported OS/Application/Industries
- Applications: Suitable for shredding paper, credit cards, staples, and paper clips.
- Industries: Ideal for home offices, small businesses, and shared workspaces requiring secure document disposal.
Benefits & Compatibility
The Fellowes Powershred LX 190 offers several benefits that enhance both professional and personal shredding tasks. Key benefits include:
- Security: Cross-cut shredding ensures confidential information is thoroughly destroyed.
- Efficiency: IntelliBar technology helps maximize efficiency and prevent interruptions.
- User Safety: SafeSense technology protects users from potential accidents.
- Noise Reduction: SilentShred technology minimizes noise for a more comfortable workspace.
Warranty and FAQs
The Fellowes Powershred LX 190 includes a comprehensive one-year warranty on the machine and a five-year warranty on the cutters. For common questions and troubleshooting tips, refer to the detailed FAQ section on the Fellowes product services page. For persistent issues, contact our customer service for further assistance.
Delivery Services (UAE)
Our delivery services cover major cities and emirates in the UAE, ensuring timely and secure delivery. We are committed to providing a swift and safe delivery experience for all customers.
After Sales Support
Customer satisfaction is our top priority. We offer exceptional after-sales support to assist with installation, troubleshooting, and any other needs related to the Fellowes Powershred LX 190 shredder.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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