NEOTECH
Logitech RALLY CAMERA
Logitech RALLY CAMERA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your video conferencing with the Logitech Rally Camera, an Ultra-HD PTZ camera featuring 4K optics, advanced autofocus, and smooth pan/tilt/zoom capabilities for professional meetings.
Overview:
Introducing the Logitech Rally Camera, an advanced Ultra-HD PTZ (Pan-Tilt-Zoom) camera designed to deliver superior video quality for professional video conferencing. With 4K optics, advanced autofocus, and versatile mounting options, the Rally Camera is perfect for medium to large meeting rooms that require high-definition video and seamless control.
Product Description:
The Logitech Rally Camera is a premium Ultra-HD PTZ camera engineered for professional video conferencing. With 4K resolution and a powerful zoom lens, the Rally Camera captures every detail in stunning clarity, making it ideal for large meeting spaces. The camera features smooth motorized pan, tilt, and zoom functions, allowing you to easily focus on different areas of the room or specific participants. Advanced autofocus technology ensures clear images, even when zoomed in. The Rally Camera also supports RightSight™ auto-framing, which automatically adjusts the camera view to keep all participants in focus. With plug-and-play USB connectivity and compatibility with all major video conferencing platforms, the Rally Camera is a versatile and reliable choice for enhancing your video conferencing setup.
Key Features:
- 4K Ultra-HD Resolution: Delivers crystal-clear video with 4K resolution, ensuring every detail is captured for a professional meeting experience.
- Motorized PTZ Capabilities: Provides smooth and quiet pan, tilt, and zoom (PTZ) control, allowing you to focus on different areas of the room or specific participants with ease.
- 15x HD Zoom: Combines 5x optical zoom with 3x digital zoom for up to 15x total zoom, capturing close-up details and wide-angle views with clarity.
- Advanced Autofocus and RightSight™ Auto-Framing: Automatically adjusts focus and framing to keep all participants in view, enhancing meeting dynamics and engagement.
- Versatile Mounting Options: Includes multiple mounting options, such as wall mount, table stand, or inverted ceiling mount, to suit different room setups.
- Plug-and-Play USB Connectivity: Easy to set up with USB connectivity, making it compatible with existing systems and popular video conferencing platforms.
Product Quality and Performance:
The Logitech Rally Camera is built with premium materials and cutting-edge technology to deliver outstanding video performance in professional settings. The 4K optics and 15x zoom provide high-quality visuals, while the motorized PTZ functions allow for smooth and precise adjustments. The advanced autofocus and RightSight™ auto-framing ensure all participants are clearly visible, making conversations more natural and effective. With flexible mounting options and broad compatibility, the Rally Camera offers a reliable and versatile solution for enhancing video meetings in medium to large rooms.
Specifications:
- Brand: Logitech
- Model: Rally Camera
- Camera Resolution: 4K Ultra-HD (3840 x 2160 pixels), 1080p Full HD, 720p HD
- Zoom: 15x HD zoom (5x optical + 3x digital)
- Field of View: 90 degrees (diagonal)
- PTZ Control: Motorized pan, tilt, and zoom
- AI Features: RightSight™ auto-framing, advanced autofocus
- Connectivity: USB 3.0
- Compatibility: Windows, macOS, Chrome OS, compatible with Zoom, Microsoft Teams, Google Meet, and other platforms
- Dimensions: 7.2" x 5.9" x 5.9" (L x W x H)
- Weight: 2.6 lbs
Purpose of Use:
The Logitech Rally Camera is ideal for medium to large meeting rooms where high-definition video quality and flexible camera control are essential for effective communication. It is perfect for businesses that conduct regular video meetings, webinars, or remote collaborations, providing a professional-grade solution that enhances participant engagement and meeting productivity.
How to Use:
- Mount the Rally Camera: Use the included wall mount, table stand, or inverted ceiling mount to position the camera in your meeting room.
- Connect to Your Device: Plug the Rally Camera into your computer or conferencing system using the USB cable.
- Adjust Camera Settings: Use the remote control or a compatible app to adjust the pan, tilt, zoom, and focus settings to suit your preferences and room environment.
- Join Your Meeting: Launch your video conferencing application and select the Rally Camera as your camera to start your meeting with enhanced video quality and control.
Benefits & Compatibility:
- High-Quality Video Output: 4K Ultra-HD camera provides sharp, clear video, making meetings more engaging and effective.
- Flexible Camera Control: Motorized PTZ capabilities and advanced autofocus ensure that all participants are visible and well-framed, enhancing the overall meeting experience.
- Easy Setup and Integration: Plug-and-play USB connectivity allows for quick installation and compatibility with all major video conferencing platforms, reducing setup time and technical difficulties.
- Versatile Mounting Options: Multiple mounting choices allow you to position the camera to best suit your room setup and requirements.
Warranty and FAQs:
The Logitech Rally Camera comes with a two-year limited hardware warranty. For more information on setup, troubleshooting, and maintenance, please refer to our FAQ section or contact our support team.
Packaging/Weight/Dimension:
The Rally Camera is securely packaged to ensure safe delivery and easy handling.
- Weight: 2.6 lbs
- Dimensions: 7.2" x 5.9" x 5.9" (L x W x H)
Shop Today & Receive Your Delivery:
Order the Logitech Rally Camera Ultra-HD PTZ Video Conferencing Camera today for fast delivery and elevate your video meetings with professional-quality video.
Best Price Guarantee:
We offer the best price guarantee on the Logitech Rally Camera, ensuring you receive the highest value for a premium video conferencing solution. Shop confidently, knowing you're getting the best deal available.
After-Sales Support:
Our dedicated after-sales support team is available to assist with any questions or issues, ensuring your complete satisfaction with your Logitech Rally Camera purchase.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the Logitech Rally Camera Ultra-HD PTZ Video Conferencing Camera to help other customers find the perfect video conferencing solution for their needs.
Stock Availability:
The Logitech Rally Camera Ultra-HD PTZ Video Conferencing Camera is in stock and ready for immediate shipping. Order now to enhance your video conferencing experience with this state-of-the-art camera.
Get in Touch:
For more information or assistance, please contact our support team via phone or email. We are here to help with any inquiries.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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