NEOTECH
Matsuda ST9500 POS Hardware 15" Black Point of Sale
Matsuda ST9500 POS Hardware 15" Black Point of Sale
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The Matsuda ST9500 15" POS Hardware offers a sleek black design with high-performance features for retail and hospitality businesses.
Overview:
The Matsuda ST9500 15" Black POS Hardware is a modern and efficient point-of-sale solution tailored for retail, hospitality, and restaurant environments. With its 15-inch touchscreen display, this POS system delivers fast transaction processing and a user-friendly interface. Its sleek black design fits perfectly into any contemporary business setup, ensuring durability and reliability in high-traffic environments.
Product Description:
The Matsuda ST9500 POS System combines sleek aesthetics with high-performance functionality. Featuring a 15-inch touchscreen, this POS system offers a responsive interface that makes transaction handling quick and efficient. The black finish gives it a professional and modern look, while the robust construction ensures it can withstand daily use in busy environments. This POS system is ideal for businesses looking to enhance customer service and streamline their point-of-sale operations.
Key Features:
- 15-inch touchscreen display: Provides a large, responsive interface for fast transactions
- Modern black design: Sleek and stylish, complements any retail or hospitality space
- Energy-efficient hardware: Ensures reliable performance with reduced power consumption
- Wide compatibility: Integrates with most POS software and systems
- Durable construction: Built to handle the daily demands of high-traffic environments
- Space-saving design: Compact yet powerful, perfect for small workstations
Product Quality and Performance:
The Matsuda ST9500 POS System offers high-quality performance with its responsive 15-inch touchscreen and energy-efficient hardware. Designed to handle the demands of busy retail and hospitality environments, this POS system ensures smooth transaction processing, improving overall business efficiency. Its modern design makes it a stylish addition to any point-of-sale setup.
Specifications:
- Display Size: 15 inches
- Resolution: 1366 x 768
- Connectivity: USB, HDMI, Ethernet, Wi-Fi
- Processor: Intel Celeron Quad-Core J4125
- Memory: 4GB/8GB RAM options
- Storage: 64GB/128GB SSD options
- Dimensions: 15.8 x 9.7 x 6.5 inches
- Weight: 4.5 kg
- Color: Black
Purpose of Use:
The Matsuda ST9500 POS Hardware is ideal for retailers, restaurants, and hospitality businesses that require an efficient, modern, and user-friendly point-of-sale system to handle transactions, manage inventory, and improve customer service.
How to Use:
Set up the Matsuda ST9500 POS System by connecting it to your network via Ethernet or Wi-Fi. Install your preferred POS software, and use the touchscreen interface to process transactions quickly and efficiently.
Supported OS/Application/Industries:
The Matsuda ST9500 POS System is compatible with Windows and Linux, making it suitable for retail, hospitality, and food service industries where fast, accurate transaction processing is essential.
Benefits & Compatibility:
The Matsuda ST9500 POS System offers wide compatibility, a sleek black design, and multi-touch functionality, making it the perfect choice for businesses that value style, efficiency, and functionality.
Warranty and FAQs:
The Matsuda ST9500 POS System comes with a one-year warranty, covering parts and labor. The FAQ section provides answers to common questions regarding setup, compatibility, and maintenance, ensuring a smooth user experience.
Packaging/Weight/Dimension:
The Matsuda ST9500 POS System is securely packaged with dimensions of 15.8 x 9.7 x 6.5 inches and weighs 4.5 kg. The package includes the POS system, power cables, and setup instructions.
Shop Today & Receive Your Delivery Across the UAE!
Order the Matsuda ST9500 POS System today for fast and reliable delivery across the UAE, including Dubai, Abu Dhabi, and Sharjah. Elevate your business with this sleek, high-performance POS solution.
Best Price Guarantee:
We offer the Matsuda ST9500 POS System at competitive prices in the UAE. If you find a better deal, we’ll match it! Shop now and improve your business’s transaction efficiency with this elegant black POS system.
After-Sales Support:
Our after-sales support team is available to assist with setup, troubleshooting, and ongoing maintenance for your Matsuda ST9500 POS System. We ensure your system operates smoothly and efficiently.
Request for Customer Reviews and Testimonials:
Have you used the Matsuda ST9500 POS System? Share your experience! Your feedback helps other businesses make informed purchasing decisions and helps us improve our offerings.
Stock Availability:
The Matsuda ST9500 POS System is available for immediate shipping. Contact us today to verify stock availability and arrange fast delivery to your location.
Get in Touch:
For inquiries about the Matsuda ST9500 POS System, including product details, pricing, and availability, reach out to our expert team today. We’re ready to assist you in finding the perfect POS solution for your business.
Disclaimer:
All product details are subject to change without notice. Images are for illustrative purposes only and may not represent the exact product. Please verify all specifications with a Matsuda sales representative before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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