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NEOTECH

Zebra MC2180 MC2180 Mobile Computer

Zebra MC2180 MC2180 Mobile Computer

Regular price Dhs. 3,350.00 AED
Regular price Dhs. 3,450.00 AED Sale price Dhs. 3,350.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The Zebra MC2180 Mobile Computer is a robust and versatile handheld device specifically designed to facilitate inventory management, order processing, and on-the-go data capture in retail, warehouse, and field environments. Combining advanced barcode scanning capabilities with durable construction, the MC2180 is an essential tool for businesses seeking to optimize operational efficiency and accuracy.

Key Features

  • Advanced Barcode Scanning: Equipped to handle 1D and 2D barcodes, ensuring rapid and accurate data capture to streamline operations.
  • Rugged Design: Engineered to withstand tough conditions, including drops, dust, and water exposure, making it suitable for rigorous daily use.
  • Wireless Connectivity: Offers Wi-Fi and Bluetooth options to maintain constant connectivity for real-time data updates and communication.
  • User-Friendly Interface: Features a touchscreen combined with a physical keypad, facilitating easy navigation and use in various work conditions.

Product Quality and Performance

  • High Durability: Certified with IP54 sealing, the device is protected against dust and splashing water, ensuring reliability in diverse environments.
  • Efficient Performance: Powered by a processor optimized for speed and multitasking, enhancing user productivity throughout extended work periods.

Specifications

  • Operating System: Windows CE 6.0, providing a stable platform for various enterprise applications.
  • Display: 2.8-inch QVGA with touchscreen functionality for clear visibility and responsive input.
  • Memory: Equipped with adequate RAM and storage to support essential applications and data collection.
  • Battery Life: Designed for full-shift usage with a rechargeable and replaceable battery system.

Purpose of Use

Ideal for businesses needing a reliable tool for tracking inventory, conducting field sales, or managing assets, particularly in settings like retail stores, warehouses, or outdoor sites.

How to Use

  • Setup: Configure the device with necessary enterprise applications, connect to your network via Wi-Fi, and customize settings according to operational requirements.
  • Operation: Utilize the device for scanning items, updating inventory levels, or capturing order details directly in the field or store floor.

Supported OS/Application/Industries

  • System Compatibility: Compatible with enterprise applications designed for Windows CE.
  • Industry Suitability: Highly effective in retail, logistics, manufacturing, and field service industries.

Benefits & Compatibility

  • Operational Efficiency: Streamlines processes with fast data capture and immediate access to the central system, reducing error rates and enhancing decision-making.
  • Versatility: Adapts to various industrial environments with its robust build and comprehensive data capture options.

Warranty and FAQs

  • Warranty: Comes with a comprehensive manufacturer’s warranty covering defects and operational failures.
  • FAQs: NEO Digital’s website offers extensive resources for troubleshooting, maintenance tips, and best practices for using the device.

Delivery Services (UAE)

  • Reliable Delivery: NEO Digital ensures quick and secure delivery across the UAE, enabling fast deployment and integration into business operations.

After Sales Support

  • Comprehensive Support: Provides in-depth after-sales service, including technical support and software updates, to maximize the utility and lifespan of the device.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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