NEO Digital
POSIFLEX ZT-3715
POSIFLEX ZT-3715
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the POSIFLEX ZT-3715, a durable all-in-one POS terminal designed to streamline operations and improve customer interactions in retail and hospitality.
Overview:
The POSIFLEX ZT-3715 is a powerful all-in-one POS terminal that combines high functionality with a user-friendly interface, making it ideal for businesses in retail, hospitality, and beyond. Its robust design and advanced features ensure seamless operations even during peak hours.
Product Description:
Featuring a 15-inch touch screen, the ZT-3715 provides an intuitive user interface that enhances the efficiency of service delivery. Equipped with a high-performance processor and multiple connectivity options, this terminal is built to handle a variety of retail and hospitality software applications, supporting businesses to perform more dynamically and interactively with their customers.
Key Features:
- High-Performance Processor: Delivers reliable and fast processing to handle transactions and applications smoothly.
- 15-Inch Touch Screen: Offers responsive touch capabilities for quick input and navigation.
- Durability: Constructed with industrial-grade materials to withstand tough environments.
- Energy Efficient: Designed to consume less power, helping to reduce operational costs.
- Connectivity Options: Includes USB, serial, Ethernet, and optional Wi-Fi and Bluetooth for easy integration with existing systems.
Product Quality and Performance:
The POSIFLEX ZT-3715 is engineered to provide dependable performance in demanding commercial settings. Its cooling system optimizes operation by maintaining the terminal at ideal temperatures, preventing overheating and ensuring long-term reliability.
Specifications:
- Processor: Intel Celeron, with options to upgrade depending on business needs
- Memory: 4GB RAM, expandable to 8GB
- Storage: SSD for enhanced speed and reliability
- Display: 15-inch TFT LCD with LED backlight
- Operating Systems: Compatible with Windows and Linux
- Interfaces: Multiple USB ports, serial ports, Ethernet, and optional wireless connectivity
- Dimensions: Compact design to fit well in various operational setups
Purpose of Use:
- Retail Stores: Perfect for managing sales transactions, customer loyalty programs, and inventory.
- Hospitality Settings: Enhances the efficiency of order taking and payment processing in restaurants and cafes.
- Service Industry: Suitable for appointment scheduling and service management in salons and wellness centers.
How to Use:
- Setup: Install by connecting to your network and other devices like scanners and printers.
- Configuration: Customize settings via installed POS software to optimize daily operations.
- Operation: Utilize the touch interface for seamless service delivery and transaction management.
- Maintenance: Perform regular updates and cleaning to maintain the system's efficiency and longevity.
Supported Applications/Industries:
- Healthcare: Manages patient registrations and billing with enhanced data security.
- Education Facilities: Suitable for managing cafeteria sales and library checkouts.
- Entertainment Venues: Effective for quick service at ticket counters and concession stands.
Benefits & Compatibility:
- Improved Operational Efficiency: Quick processing speeds and easy-to-navigate interface reduce customer wait times.
- Robust and Reliable: Designed to endure high-traffic use without compromising performance.
- Flexibility: Supports a variety of applications and can be easily integrated into any business environment.
Warranty and FAQs:
Comes with a standard manufacturer’s warranty that covers defects in materials and workmanship. The FAQ section provides guidance for troubleshooting and tips for optimizing the use of the terminal.
Packaging/Weight/Dimension:
- Packaging: Ensures safety during shipping with robust packaging.
- Weight: Stable yet manageable for easy installation.
- Dimensions: Optimized footprint to maximize space efficiency without sacrificing functionality.
Shop Today & Receive Your Delivery:
Order the POSIFLEX ZT-3715 now to revolutionize how your business handles transactions. Benefit from quick delivery and expert customer support.
Best Price Guarantee:
We ensure you receive the best market price, providing substantial value on a top-quality POS terminal.
After Sales Support:
Our dedicated team is ready to assist with any setup or operational needs, helping you maximize the utility of your POS system.
Request for Customer Reviews and Testimonials:
We encourage feedback from our clients to continually improve our products and services.
Stock Availability:
Contact our customer service to check current availability or inquire about bulk purchases.
Get in Touch:
For more information or assistance with the POSIFLEX ZT-3715, please contact our customer support team.
Disclaimer:
Product specifications and availability are subject to change without notice. Confirm details with our sales team before making a purchase to ensure satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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