NEO Digital
OKI B512dn
OKI B512dn
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The OKI B512dn laser printer delivers outstanding print speed and quality, making it ideal for businesses needing robust and efficient document management solutions. Explore features and benefits at NEOTECH!
Overview:
The OKI B512dn is designed to meet the high demands of modern workplaces, providing fast, efficient, and reliable monochrome printing. It is especially suitable for medium to large-sized businesses or any environment requiring a high-volume, cost-effective printing solution.
Product Description:
This printer excels in delivering high-quality prints at speeds up to 47 pages per minute, making it one of the fastest in its class. It features automatic duplex printing, a robust paper handling capability, and advanced security features, ensuring it can handle sensitive documents with ease. Its compact design makes it an excellent choice for offices with limited space but high printing needs.
Key Features:
- Fast Print Speeds: Up to 47 pages per minute to boost productivity.
- High Print Quality: 1200 x 1200 dpi resolution ensures crisp, clear text and graphics.
- Automatic Duplexing: Reduces paper usage with automatic two-sided printing.
- Robust Paper Handling: Comes with a 530-sheet paper tray and can be expanded with additional trays.
- Network Connectivity: Ethernet connectivity allows easy sharing across the office network.
- Energy Efficient: Energy Star compliance ensures low power consumption.
Product Quality and Performance:
The OKI B512dn is built for durability and reliability, capable of supporting a monthly duty cycle of up to 100,000 pages. It is constructed with robust materials designed to withstand the rigors of heavy-duty use while maintaining high-quality output.
Specifications:
- Print Speed: Up to 47 ppm
- Print Resolution: 1200 x 1200 dpi
- Connectivity: Ethernet, USB 2.0
- Paper Capacity: 530 sheets standard, expandable to 1,160 sheets
- Duty Cycle: Up to 100,000 pages per month
Purpose of Use:
Ideal for businesses that require a dependable printer for high-volume printing, including educational institutions, legal offices, and healthcare facilities.
How to Use:
- Connect the printer to your network via Ethernet or directly to a PC with a USB cable.
- Install the necessary drivers on your computing devices.
- Configure the print settings to match your specific needs, such as duplex printing to save paper.
- Load the paper tray with suitable paper.
- Send print jobs to the printer, managing the queue directly from your computer or network.
Supported Industries:
This printer is highly suitable for sectors that require large volumes of black and white printing, such as educational institutions, financial services, government offices, and healthcare settings.
Benefits & Compatibility:
- Cost-Effective Printing: High-yield toner cartridges reduce the cost per page and minimize maintenance intervals.
- Versatile Paper Handling: Manages a variety of paper sizes and types, from standard A4 paper to envelopes and special media.
- Compact and Efficient: Space-saving design with powerful printing capabilities.
Warranty and FAQs:
Includes a standard manufacturer's warranty covering parts and labor. NEOTECH provides an extensive FAQ section and dedicated support for setup and troubleshooting.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to protect the printer during transit.
- Weight: Approximately 28 pounds.
- Dimensions: Compact enough to fit comfortably in office spaces without taking up excessive room.
Shop Today & Receive Your Delivery Across the UAE:
Order the OKI B512dn from NEOTECH and benefit from our reliable delivery services across the UAE. Boost your office's printing capabilities with this efficient and powerful monochrome laser printer!
Best Price Guarantee:
NEOTECH offers the OKI B512dn at competitive prices, ensuring you get the best deal for your office equipment needs.
After Sales Support:
Our commitment to customer satisfaction includes providing comprehensive after-sales support to assist with installation, configuration, and maintenance of your printer, ensuring optimal performance and longevity.
Request for Customer Reviews and Testimonials:
We encourage users of the OKI B512dn to share their experiences to aid in our continuous product and service improvement. Your feedback is invaluable for enhancing our offerings and customer service.
Stock Availability:
Please check with NEOTECH to confirm the availability of the OKI B512dn before placing your order. We aim to keep accurate stock levels to ensure prompt delivery.
Get in Touch:
For more detailed information about the OKI B512dn or other inquiries, please contact our expert team. We are dedicated to providing comprehensive support and ensuring a smooth purchasing process.
Disclaimer:
All information regarding the OKI B512dn on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. We recommend verifying all details with our sales team before making a purchase to ensure accuracy and satisfaction with your order
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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