NEOTECH
HP PAVILION 14T-EK000 Laptop - 12th Gen, i7-1255U, 16GB, 512GB SSD, 14" FHD Touch X360
HP PAVILION 14T-EK000 Laptop - 12th Gen, i7-1255U, 16GB, 512GB SSD, 14" FHD Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize productivity and entertainment with the HP Pavilion 14T-EK000. Equipped with a 12th Gen Intel i7-1255U, 16GB RAM, and a 512GB SSD, this 14” FHD Touch X360 laptop offers a versatile, high-performance computing experience for professionals and students alike.
Overview:
The HP Pavilion 14T-EK000 Laptop is designed for those who need a versatile device that can keep up with their busy lifestyle. Whether it's for work, study, or play, this laptop's convertible design and powerful internals ensure it performs well in any situation.
Product Description:
The HP Pavilion 14T-EK000 features the 12th Generation Intel Core i7-1255U processor, providing efficient and powerful performance for all your computing needs. With 16GB of RAM, it handles multitasking with ease, making it great for productivity tasks and media consumption. The 512GB SSD offers ample storage with fast data retrieval speeds. The 14-inch Full HD touchscreen display is vibrant and responsive, supporting intuitive interaction with a variety of applications and media. The 360-degree hinge allows the laptop to be used in multiple modes: traditional, tent, stand, and tablet, adapting to whatever task you have at hand.
Key Features:
- CPU: 12th Gen Intel Core i7-1255U, robust and energy-efficient.
- Memory: 16GB RAM ensures smooth multitasking.
- Storage: 512GB SSD provides quick access to your files and applications.
- Display: 14" FHD Touchscreen, perfect for interactive tasks and viewing multimedia.
- Versatility: X360 hinge allows for laptop, tent, stand, and tablet configurations.
- Portability: Slim and light, ideal for on-the-go use.
Product Quality and Performance:
Built to last, the HP Pavilion 14T-EK000 is crafted with premium materials that stand up to regular travel and use. It features an advanced cooling system to maintain optimal performance during extended sessions of work or play.
Specifications:
- Dimensions: 324 x 222.9 x 19.8 mm
- Weight: Approximately 1.5 kg
- Operating System: Windows 11 Home
- Battery Life: Up to 10 hours, perfect for day-long use without needing a charge.
Purpose of Use:
Ideal for students, professionals, and anyone needing a powerful, portable device that can adapt to different types of tasks and environments. It's especially suited for those who appreciate the flexibility of a touchscreen with the functionality of a traditional laptop.
How to Use:
Utilize the different modes for various tasks: use as a standard laptop for typing documents, tent mode for presentations or watching videos, stand mode for use in tight spaces like airline trays, and tablet mode for reading or browsing on the go.
Supported Applications:
Runs a wide range of applications from productivity software like Microsoft Office to creative tools such as Adobe Photoshop, and casual gaming.
Benefits & Compatibility:
- Dynamic Use: Easily switches between modes to suit your needs.
- Touchscreen Interface: Offers an engaging way to interact with your applications.
- High-Performance Components: Ensures smooth operation whether you're working or enjoying media.
Warranty and FAQs:
Comes with a one-year standard warranty. For additional support and warranty options, check our FAQ section.
Shop Today & Receive Your Delivery Across the UAE!
Order the HP Pavilion 14T-EK000 today for quick delivery to your doorstep, ensuring you can start enjoying its versatility without delay.
Best Price Guarantee:
Find a lower price for the HP Pavilion 14T-EK000 elsewhere? We'll match it to ensure you get the best deal possible.
After Sales Support:
Our customer service team is available to assist with any queries or support issues, ensuring a seamless experience with your new laptop.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experiences with the HP Pavilion 14T-EK000 to help us improve our services and assist other customers.
Stock Availability:
Please contact us directly to check the availability of the HP Pavilion 14T-EK000 before placing your order.
Get in Touch:
For further information or assistance with your HP Pavilion 14T-EK000, please contact our customer service team.
Disclaimer:
All information about the HP Pavilion 14T-EK000 is provided for general informational purposes only and is subject to change without notice. Confirm specifics with our sales team before making a purchase. Product images are illustrative and may not precisely reflect the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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