NEOTECH
Datalogic Barcode Scanner RIDA-DBT6400
Datalogic Barcode Scanner RIDA-DBT6400
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Datalogic RIDA DBT6400 Barcode Scanner is a cutting-edge device tailored for environments where mobility and efficiency are key. This compact, wireless scanner offers exceptional scanning performance on both 1D and 2D barcodes, making it ideal for applications in retail, healthcare, and inventory management.
Key Features
- Wireless Connectivity: Utilizes Bluetooth technology to allow complete mobility up to 25 meters from the base station.
- Versatile Scanning: Reads both 1D and 2D barcodes efficiently, with advanced imaging technology.
- Compact Design: Small enough to fit comfortably in the palm or be worn around the neck.
- Durable Construction: Resistant to drops from up to 1.5 meters and sealed against water and dust.
- Long Battery Life: Ensures continuous operation with extended battery life, minimizing downtime.
Product Quality and Performance
The RIDA DBT6400 is renowned for its reliability and ergonomic design:
- Fast and Accurate Scanning: Delivers quick, accurate barcode capture to speed up workflows.
- Ease of Use: Simple pairing with mobile devices and intuitive scanning for all users.
- Build Quality: Sturdy yet lightweight, designed for daily use in demanding environments.
Specifications
- Dimensions: 110mm x 45mm x 30mm
- Weight: 85g
- Scanning Technology: Imager for 1D/2D barcode reading
- Connectivity: Bluetooth wireless technology
- Battery Performance: Capable of over 5,000 scans per charge
Purpose of Use
Ideal for:
- Retail Operations: Streamlines point-of-sale activities and inventory management.
- Healthcare Facilities: Enhances patient care with accurate scanning of medication and patient ID.
- Warehouse Management: Improves logistics with efficient tracking of goods and materials.
How to Use
- Setup: Quick start guide for connecting to mobile devices and POS systems.
- Daily Use: Operational tips for maximizing scanning efficiency and battery management.
- Maintenance: Easy maintenance procedures to ensure longevity and reliability.
Supported OS/Applications/Industries
- Operating Systems: Compatible with Android, iOS, and Windows.
- Applications: Suitable for mobile POS, inventory management, and patient tracking.
- Industries: Retail, healthcare, logistics, and more.
Benefits & Compatibility
- Enhanced Mobility: Provides freedom of movement in various settings, reducing physical constraints.
- User-Friendly Interface: Designed for easy operation, with minimal training required.
- Adaptability: Works seamlessly with a variety of devices and systems for versatile use.
Warranty and FAQs
- Warranty: Comes with a standard one-year warranty, with additional coverage available.
- FAQs: Comprehensive FAQs available on NEO Digital to assist with common issues and best practices.
Delivery Services (UAE)
- Reliable Delivery: Fast and secure delivery across the UAE, ensuring quick setup and deployment.
After Sales Support
- Dedicated Support: Our expert team is ready to provide exceptional after-sales support to optimize your scanner usage.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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