Skip to product information
1 of 3

NEO Digital

Topaz Systems TD-LBK070

Topaz Systems TD-LBK070

Regular price Dhs. 1,579.00 AED
Regular price Dhs. 1,630.00 AED Sale price Dhs. 1,579.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The Topaz Systems TD-LBK070 is a compact and highly efficient electronic signature capture device tailored for businesses looking to streamline their digital transactions. With its portability and robust security features, this device is perfect for sectors such as retail, hospitality, and healthcare, where quick and secure verification is crucial.

Key Features

  • Portable Design: Lightweight and compact, making it easy to integrate into any workspace or mobile setup.
  • High-Resolution Touchscreen: Features a 7-inch, high-resolution display that ensures clear visibility for signing and verifying documents.
  • Enhanced Security: Equipped with advanced encryption standards to protect sensitive information during transmission and storage.
  • Easy Integration: Compatible with various operating systems and seamlessly integrates with existing business applications for a smooth workflow transition.
  • User-Friendly Interface: Provides a straightforward user experience, minimizing training requirements and enhancing customer satisfaction.

Product Quality and Performance

The TD-LBK070 is renowned for its reliability and durability, designed to withstand regular use in fast-paced environments. It delivers consistently accurate signature captures, ensuring that each transaction is processed securely and efficiently, thereby building trust and compliance across digital interactions.

Specifications

  • Dimensions: 8" x 5" x 0.75"
  • Display Type: 7-inch LCD touchscreen
  • Active Signing Area: 6 inches diagonally
  • Security Features: Top-tier encryption protocols for secure data handling
  • Compatibility: Supports Windows, macOS, and Linux
  • Connectivity: USB and Wi-Fi options available for versatile connections

Purpose of Use

The TD-LBK070 is ideal for businesses that require a mobile or fixed solution for capturing electronic signatures. It is especially beneficial in environments where space is limited but the need for secure, fast transaction processing is high, such as in medical clinics, retail stores, or service centers.

How to Use

To get the most out of your Topaz Systems TD-LBK070:

  1. Installation: Plug the device into your system via USB or connect via Wi-Fi and install the necessary drivers and software.
  2. Configuration: Customize the settings through the provided software to fit your specific operational needs, including security features and display preferences.
  3. Daily Use: Employ the device for capturing signatures in transactions, leveraging its ease of use and fast processing capabilities.
  4. Maintenance: Maintain the device by routinely cleaning the touchscreen and ensuring the software is up to date for optimal performance.

Supported OS/Application/Industries

This signature pad is highly versatile and supports multiple operating systems, making it suitable for a wide range of applications and industries. Its design and functionality make it an invaluable tool for businesses focused on enhancing the efficiency and security of their electronic document handling.

Benefits & Compatibility

  • Enhanced Security: Provides robust protection for sensitive information, ensuring transactions are secure.
  • Operational Efficiency: Speeds up the signature process, significantly reducing wait times and improving overall transaction flow.
  • Space-Saving: Its compact size allows for easy placement on counters and desks, or for use in mobile scenarios, reducing clutter and enhancing usability.

Warranty and FAQs

The TD-LBK070 comes with a one-year warranty that covers technical support and device malfunctions. NEO Digital's FAQ section offers quick solutions to common issues, helping users effectively manage their device.

Delivery Services (UAE)

NEO Digital offers reliable and fast delivery services across the UAE, ensuring that your Topaz Systems TD-LBK070 is delivered efficiently and safely.

After Sales Support

Our dedicated after-sales support team is ready to assist with any setup or operational questions, ensuring you can maximize the use of your TD-LBK070 without hassle.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

View full details

Customer Reviews

Be the first to write a review
0%
(0)
0%
(0)
0%
(0)
0%
(0)
0%
(0)

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

  • Barcode Scanner

    QuickScan

    the Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.

    Barcode Scanner 
  •  Zebra GK-420T

    GK420T

    Zebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.

    Barcode Printer 
  • Mobile Printer

    LKP43

    Sewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.

    Mobile Printer 
  • U220B

    Epson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.

    Receipt Printer 
1 of 4