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NEOTECH

Citizen Systems CL-S700III Thermal Transfer + Direct Thermal

Citizen Systems CL-S700III Thermal Transfer + Direct Thermal

Regular price Dhs. 7,689.00 AED
Regular price Dhs. 8,245.00 AED Sale price Dhs. 7,689.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Citizen Systems CL-S700III Thermal Transfer + Direct Thermal

Overview:

The Citizen Systems CL-S700III is a state-of-the-art printer designed for businesses that require versatility and reliability in their printing operations. This model enhances the productivity of any setting, from high-volume manufacturing to precise healthcare applications, by combining thermal transfer and direct thermal technologies.

Product Description:

The CL-S700III excels in both thermal transfer for long-lasting labels and direct thermal for quick, cost-effective applications. This printer features a robust design capable of withstanding harsh environments, a high-resolution output of 300 dpi for clear, detailed labels, and an intuitive user interface that simplifies operation. Its advanced media handling capabilities allow for a variety of label sizes and types, making it highly adaptable to multiple business needs.

Key Features:

  • Dual Printing Modes: Enables switching between thermal transfer and direct thermal for varied application needs.
  • High Resolution: 300 dpi ensures crisp, precise prints.
  • Durable Construction: Built to endure tough industrial conditions.
  • Fast Print Speeds: Optimizes productivity with quick output capabilities.
  • User-Friendly Interface: Features a full-color LCD and easy navigation.

Product Quality and Performance:

The CL-S700III is renowned for its consistent performance and durable build. It is designed to perform under pressure, making it a dependable choice for businesses that face intense printing demands. Its dual-mode capability provides flexibility, allowing users to select the most appropriate printing method for their specific needs.

Specifications:

  • Dimensions: 273mm x 500mm x 308mm
  • Weight: 16 kg
  • Print Method: Thermal Transfer and Direct Thermal
  • Max Print Width: 4.1 inches
  • Max Roll Diameter: 8 inches
  • Resolution: 300 dpi
  • Interface: USB, Serial, Parallel, Ethernet

Purpose of Use:

The CL-S700III is ideal for applications that require robust, flexible label printing, such as logistics tracking, retail tagging, and regulatory compliance labeling in pharmaceuticals. Its ability to handle high workloads makes it suitable for both front-of-store and back-end operations.

How to Use:

To get started with the CL-S700III, set it up by connecting to your network or computer, load the media, configure the settings through the LCD panel, and begin your printing tasks. Regular maintenance, like cleaning the print head and rollers, is essential to ensure longevity and performance.

Supported OS/Application/Industries:

This printer supports various operating systems, including Windows, and is adaptable to numerous industrial, healthcare, and retail applications due to its versatile printing capabilities.

Benefits & Compatibility:

Offering dual printing technologies, the CL-S700III allows organizations to efficiently manage their label output, switching between durable and temporary labels as needed. This flexibility helps reduce costs and streamlines operations across various departments.

Warranty and FAQs:

Includes a one-year manufacturer's warranty. NEO Digital provides a comprehensive support section with FAQs and troubleshooting assistance to help users maximize the effectiveness of their printer.

Delivery Services (UAE):

NEO Digital offers reliable, fast delivery services throughout the UAE, ensuring that your printer arrives safely and is ready for immediate deployment.

After Sales Support:

Our dedicated support team is committed to providing exceptional after-sales service, resolving any issues promptly to ensure customer satisfaction and continuous printer operation.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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