NEOTECH
Superlead 8160 IP54 Industrial Level Megapixels DPM 2D Barcode Scanner
Superlead 8160 IP54 Industrial Level Megapixels DPM 2D Barcode Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Superlead 8160 IP54 Industrial Level Megapixels DPM 2D Barcode Scanner: Engineered for Toughness
Overview:
The Superlead 8160 is an industrial-grade barcode scanner equipped with megapixel imaging to accurately decode Direct Part Markings (DPM) and traditional barcodes. Built to withstand harsh industrial conditions, this scanner is ideal for use in manufacturing, logistics, and other environments that require a rugged, reliable scanning solution.
Product Description:
This scanner offers high-resolution scanning capabilities that ensure precise readability of barcodes on any surface, including metal, plastic, and glass. Its IP54 rating confirms its resistance to dust and moisture, making it suitable for tough industrial settings. The Superlead 8160 is designed to boost efficiency and reduce errors in high-stakes operations.
Key Features:
- Megapixel Resolution: Captures detailed images of barcodes for high accuracy in decoding.
- IP54 Rated: Dust and water resistance for reliable performance in adverse conditions.
- Rugged Construction: Withstands drops, shocks, and continuous use in demanding environments.
- Versatile Scanning: Effective on DPM, printed, and digital barcodes across various materials.
Product Quality and Performance:
The Superlead 8160 is crafted with durability and performance in mind. Its advanced imaging technology provides consistent, reliable scans, crucial for maintaining workflow in industrial applications where downtime can be costly.
Specifications:
- Scanning Technology: High-resolution imaging for detailed and accurate barcode capture.
- Connectivity Options: Flexible connectivity with USB, RS-232, and Ethernet interfaces.
- Environmental Resistance: IP54 rating ensures operation in dusty and wet conditions.
- Operational Durability: Engineered to perform in extreme temperatures and withstand physical impacts.
Purpose of Use:
Designed for applications such as automotive manufacturing, electronics production, and warehouse management, where precision and equipment resilience are key to tracking components and managing inventory effectively.
How to Use:
Integrate the Superlead 8160 into your operational system, connect it via the chosen interface, and configure the scanning settings to match your specific needs. Regular maintenance and cleaning will optimize its longevity and performance.
Supported OS/Application/Industries:
This scanner is adaptable to a wide range of industrial settings and compatible with numerous operating systems, enhancing its utility in sectors that demand robust performance and high-precision scanning.
Benefits & Compatibility:
- Enhanced Readability: Superior scanning technology improves data accuracy, essential for quality control.
- Operational Resilience: Maintains functionality in challenging environments, reducing maintenance costs.
- Integration Flexibility: Easily incorporated into existing systems with various connectivity options.
Warranty and FAQs:
Includes a one-year warranty with options for extended support. NEO Digital also offers detailed FAQs and responsive customer service for troubleshooting and guidance.
Delivery Services (UAE):
NEO Digital provides reliable and prompt delivery services across the UAE, ensuring that your scanner arrives ready for immediate deployment.
After Sales Support:
Our dedicated support team is committed to providing comprehensive assistance, from installation to ongoing operational support, ensuring that the Superlead 8160 meets all your industrial scanning requirements.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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