NEOTECH
GoDEX DT2x
GoDEX DT2x
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The GoDEX DT2x is a compact, efficient direct thermal printer, perfect for printing labels, tags, and receipts with precision and reliability.
Overview:
The GoDEX DT2x is a compact, versatile direct thermal printer designed for small to medium-sized businesses. It excels in printing labels, tags, and receipts with high speed and accuracy. With its user-friendly design, this desktop printer is ideal for retail, logistics, healthcare, and more. Its durable build and reliable performance ensure that businesses can streamline their labeling processes with ease.
Product Description:
The GoDEX DT2x delivers fast and precise label printing in a compact form factor. Designed for efficiency, this direct thermal printer is capable of printing labels and tags at a speed of up to 7 inches per second. The DT2x supports a wide range of media, making it suitable for various applications, from product labeling to shipping tags.
The DT2x offers easy setup and operation, with simple media loading and intuitive controls. It features USB, Ethernet, and optional Wi-Fi connectivity, ensuring seamless integration into your business workflow. The durable design of the GoDEX DT2x ensures that it performs reliably, even in demanding environments, making it an excellent choice for businesses looking to optimize their labeling processes.
Key Features:
- Direct Thermal Printing: Produces sharp, high-quality labels and tags without the need for ink or toner.
- Fast Print Speed: Prints up to 7 inches per second, increasing productivity.
- Compact Design: Small footprint makes it ideal for space-constrained environments.
- Easy Media Loading: Simple, user-friendly design for hassle-free media loading and operation.
- Connectivity Options: Includes USB and Ethernet, with optional Wi-Fi for flexible connectivity.
- Multiple Media Support: Prints on various media types, including labels, tags, and receipts.
Product Quality and Performance:
The GoDEX DT2x is designed to offer reliable, high-quality printing with minimal maintenance. Its direct thermal printing technology ensures crisp and clear prints without the need for ribbons or ink. The robust construction and fast print speed make it a reliable choice for businesses needing to print high volumes of labels quickly and accurately.
Specifications:
- Printing Technology: Direct Thermal
- Resolution: 203 dpi
- Print Speed: Up to 7 inches per second
- Maximum Print Width: 2.12 inches
- Connectivity: USB, Ethernet, Optional Wi-Fi
- Media Types: Labels, tags, receipts
- Dimensions: 172 mm (W) x 221 mm (D) x 109 mm (H)
- Weight: 1.5 kg
Purpose of Use:
The GoDEX DT2x is ideal for businesses in retail, healthcare, logistics, and manufacturing. It’s perfect for printing shipping labels, product tags, inventory labels, and receipts, providing businesses with a fast, reliable, and cost-effective labeling solution.
How to Use:
Set up the GoDEX DT2x by connecting it to your computer via USB or Ethernet (optional Wi-Fi also available). Load the desired media (labels, tags, or receipts), configure your printing settings, and begin printing with high-speed, clear results. The printer’s simple interface and easy media loading make it user-friendly for all operators.
Supported Applications/Industries:
- Retail and Product Labeling
- Logistics and Shipping Labels
- Healthcare and Medical Records
- Manufacturing and Inventory Tracking
- Hospitality for Receipt Printing
Benefits & Compatibility:
- Fast and Reliable Printing: Increase productivity with high-speed, direct thermal printing.
- Versatile Connectivity: Choose from USB, Ethernet, or optional Wi-Fi for seamless integration into any workflow.
- Cost-Effective Solution: Direct thermal printing eliminates the need for ink or toner, reducing overall costs.
- Compact and Space-Saving: Ideal for small workspaces, offering efficient performance without taking up much room.
Warranty & Support:
The GoDEX DT2x comes with a standard 2-year warranty, covering parts and labor. GoDEX also provides 24/7 customer support for setup, troubleshooting, and technical assistance.
Packaging/Weight/Dimensions:
- Dimensions: 172 mm (W) x 221 mm (D) x 109 mm (H)
-
Weight: 1.5 kg
The package includes the printer, power adapter, USB cable, and a quick-start guide for easy setup.
Shop Today & Receive Your Delivery Across the UAE!
Order the GoDEX DT2x Direct Thermal Printer today and enjoy fast, reliable delivery across the UAE. Perfect for businesses seeking an efficient, space-saving labeling solution.
Best Price Guarantee:
We offer the best price on the GoDEX DT2x. If you find a lower price, we’ll match it! Shop confidently, knowing you’re getting the best value for your printing needs.
After-Sales Support:
Our dedicated after-sales support team is available 24/7 to assist with your GoDEX DT2x. From setup to troubleshooting, we ensure a smooth experience for all users.
Customer Reviews and Testimonials:
We encourage you to share your experience with the GoDEX DT2x. Your feedback helps others make informed decisions and allows us to improve our services.
Stock Availability:
To confirm stock availability of the GoDEX DT2x, contact us today. We maintain a steady inventory but recommend checking for time-sensitive orders.
Get in Touch:
For more information on the GoDEX DT2x, pricing, or technical support, feel free to contact our expert team. We’re here to help with all your business printing needs!
Disclaimer:
All product information is subject to change without notice. Images are for illustrative purposes only and may not fully represent the actual product. Please verify all details with our sales team before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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