NEOTECH
Ant-RC12 12dBi Panel Antenna
Ant-RC12 12dBi Panel Antenna
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your network with the Ant-RC12 12dBi Panel Antenna, designed for superior directional coverage and powerful signal enhancement in challenging environments.
Overview:
The Ant-RC12 12dBi Panel Antenna is engineered for users who require enhanced wireless signal strength and extended coverage. This high-gain, directional antenna is ideal for both indoor and outdoor applications, significantly improving network range and reliability in large-scale operations, remote areas, or complex environments with physical obstructions.
Product Description:
The Ant-RC12 offers a substantial 12dBi gain, making it one of the most powerful antennas in its class for boosting signal reach and quality. Its robust design is suited for harsh conditions, ensuring consistent performance whether mounted indoors or outdoors. The antenna focuses the signal in a specific direction, which maximizes the efficiency and effectiveness of the wireless network.
Key Features:
- High-Gain Performance: 12dBi gain for extensive signal coverage and penetration.
- Directional Coverage: Focuses energy in a targeted direction, maximizing the signal where it's needed most.
- Rugged Build: Designed to withstand environmental challenges, including UV, rain, and wind.
- Broad Compatibility: Works seamlessly with most network equipment at 2.4 GHz frequencies.
- Easy Installation: Comes with all necessary mounting hardware for quick setup.
Product Quality and Performance:
The Ant-RC12 Panel Antenna is constructed from high-quality materials to resist common environmental stressors, ensuring durability and long-term reliability. Its advanced design facilitates improved network connectivity, reducing dropouts and enhancing data transmission speeds across extensive distances.
Specifications:
- Frequency Range: 2400-2500 MHz
- Gain: 12dBi
- Polarization: Vertical
- Beamwidth: Horizontal 40°, Vertical 70°
- Impedance: 50 Ohms
- Connector Type: N-Type Female
- Material: Weather-resistant materials suitable for outdoor use
Purpose of Use:
This antenna is perfectly suited for use in large venues, agricultural farms, industrial sites, and any location where extended wireless coverage is necessary. It's also ideal for improving network connections in densely built-up areas or regions with challenging topography.
How to Use:
- Site Selection: Choose a location that allows for optimal directional placement towards the desired coverage area.
- Mounting: Utilize the included hardware to securely mount the antenna, preferably at an elevated position to minimize obstructions.
- Connection: Attach the antenna to your networking device via a high-quality, low-loss cable to ensure the best performance.
- Configuration: Adjust the antenna's direction to fine-tune the coverage area.
- Testing: Test the network for coverage and adjust the setup as needed to optimize the signal.
Supported Applications/Industries:
The Ant-RC12 is highly effective for telecommunications, emergency response setups, outdoor festivals, and any operation that requires a robust, long-range wireless communication solution.
Benefits & Compatibility:
- Enhanced Network Efficiency: Significantly extends the reach of wireless networks, making it ideal for covering large areas.
- Improved Connectivity: Offers stable and reliable wireless connections, crucial for critical communications and operations.
- Cost-Effective: Reduces the need for multiple access points or repeaters in expansive network setups.
Warranty and FAQs:
Includes a comprehensive warranty that covers defects and malfunctions. An FAQ section is available online to assist with common installation and operation questions.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to prevent damage during shipping.
- Weight: Lightweight enough for easy handling, yet sturdy enough for stable installation.
- Dimensions: Optimally sized for significant gain without being overly cumbersome.
Shop Today & Receive Your Delivery:
Purchase the Ant-RC12 12dBi Panel Antenna today and experience unmatched wireless performance and coverage. Fast shipping options available.
Best Price Guarantee:
We are committed to offering the best prices. If you find the Ant-RC12 for less elsewhere, let us know, and we will match the price.
After Sales Support:
Our customer support team is readily available to assist with any setup inquiries or operational issues, ensuring you can fully utilize the capabilities of your new antenna.
Request for Customer Reviews and Testimonials:
We encourage you to share your experiences with the Ant-RC12 to help us continue improving our products and services.
Stock Availability:
Please contact our customer service for the latest information on availability and bulk purchase options.
Get in Touch:
For more details or assistance with the Ant-RC12 12dBi Panel Antenna, contact our support team.
Disclaimer:
Product specifications and availability are subject to change without notice. Please verify all information with our sales team before making a purchase to ensure satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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