NEO Digital
SNBC Swing wheel sorting machine
SNBC Swing wheel sorting machine
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your logistics with the SNBC Swing Wheel Sorting Machine, designed for high-speed sorting operations in distribution and fulfillment centers.
Overview:
The SNBC Swing Wheel Sorting Machine is a state-of-the-art solution crafted to enhance sorting processes in busy logistics, distribution, and fulfillment centers. This machine is specifically designed to handle a wide variety of items, optimizing the sorting of parcels, packages, and mail with exceptional speed and accuracy.
Product Description:
Featuring advanced sorting technology, the SNBC Swing Wheel Sorting Machine employs a series of articulated swing wheels to swiftly and accurately divert items into designated bins or conveyor lanes. This system is ideal for environments where rapid sorting of mixed goods is crucial, such as e-commerce fulfillment centers and postal sorting facilities. Its robust design ensures reliable operation under continuous, high-volume conditions.
Key Features:
- High-Speed Sorting: Capable of handling thousands of items per hour, ensuring rapid processing and throughput.
- Precision Diverting: Uses swing wheels that gently redirect items, minimizing damage and increasing sorting accuracy.
- Flexible Item Handling: Efficiently sorts a diverse range of package sizes and types, from envelopes to boxed goods.
- Compact Design: Optimizes space usage within existing conveyor systems and sorting areas.
- Easy Integration: Compatible with various conveyor speeds and warehouse management systems.
Product Quality and Performance:
Constructed with durable materials and components, the SNBC Swing Wheel Sorting Machine is built to withstand the demands of heavy industrial use. Its advanced mechanics and control systems deliver consistent, reliable performance, reducing downtime and maintenance requirements.
Specifications:
- Sorting Capacity: Capable of processing up to 10,000 items per hour.
- Compatibility: Adapts to a wide variety of parcel sizes and weights.
- Control System: Fully automated with manual override capabilities.
- Power Requirements: Standard industrial electrical connections.
- Dimensions: Customizable to fit specific facility layouts and needs.
Purpose of Use:
- Distribution Centers: Enhances parcel and package sorting to improve delivery efficiency.
- E-commerce Fulfillment: Streamlines order processing to meet consumer demand and shipping deadlines.
- Postal Services: Increases sorting capacity and accuracy for mail and small parcels.
How to Use:
- Installation: Integrate the sorting machine into your existing conveyor system with the assistance of professional installation services.
- Operation: Configure the sorting parameters via the control panel to match the specific sorting criteria (e.g., size, destination).
- Maintenance: Conduct regular maintenance checks and cleanings to ensure optimal performance and longevity.
Supported Applications/Industries:
- Retail Warehousing: Manages inventory sorting to facilitate quicker stocking and retrieval.
- Manufacturing: Sorts components and products for assembly lines and distribution.
- Recycling Facilities: Segregates materials based on type and destination.
Benefits & Compatibility:
- Enhanced Productivity: Dramatically reduces the manual labor required for sorting, lowering operational costs.
- Improved Accuracy: Decreases mis-sorts and related errors, enhancing overall supply chain efficiency.
- Scalability: Easily scales with business growth and seasonal fluctuations in volume.
Warranty and FAQs:
Comes with a full manufacturer’s warranty covering parts and labor. An extensive FAQ section provides quick solutions to common operational questions.
Packaging/Weight/Dimension:
- Packaging: Engineered for safe transport and easy assembly on-site.
- Weight: Balanced for stability yet designed for ease of installation and adjustment.
- Dimensions: Configured to maximize efficiency while accommodating facility space constraints.
Shop Today & Receive Your Delivery:
Invest in the SNBC Swing Wheel Sorting Machine to transform your sorting operations. Enjoy comprehensive service from procurement to post-installation support.
Best Price Guarantee:
We offer competitive pricing to ensure you receive outstanding value for your investment in sorting technology.
After Sales Support:
Our dedicated support team is available to assist with any operational challenges, providing expert advice and technical support.
Request for Customer Reviews and Testimonials:
We value customer feedback and encourage you to share your experiences to help us improve our products and services.
Stock Availability:
Contact our customer service for the latest information on availability and customization options to meet your specific operational needs.
Get in Touch:
For more detailed information or assistance with the SNBC Swing Wheel Sorting Machine, please contact our customer support team.
Disclaimer:
Product specifications and availability are subject to change without notice. Always confirm with our sales team before making a purchase to ensure satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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