NEO Digital
TYSSO PRP-250C/250CL
TYSSO PRP-250C/250CL
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your business branding with the TYSSO PRP-250C/250CL, a color thermal receipt printer designed for vibrant and high-quality receipt printing. Discover dynamic color capabilities at NEOTECH!
Overview:
The TYSSO PRP-250C/250CL is a unique thermal receipt printer that offers the capability to print in color, providing businesses with the opportunity to enhance brand presence on their receipts and customer communications. This printer is ideal for retail, hospitality, and special event environments that benefit from color-enhanced printing.
Product Description:
This printer not only provides the reliability and speed of thermal printing but adds the advantage of color to make receipts more engaging. The PRP-250C/250CL is designed to be easy to use, supporting a variety of media types and featuring an auto-cutter, making it a versatile choice for businesses looking to stand out.
Key Features:
- Color Thermal Printing: Enables printing in color to highlight logos, promotions, or important customer information.
- High-Speed Performance: Prints receipts at speeds comparable to standard monochrome thermal printers, ensuring efficiency is not compromised.
- Easy Paper Loading: Drop-in paper loading and an auto-cutter function streamline operations and reduce downtime.
- Durable Design: Built to withstand the rigors of daily use in a busy commercial environment.
- Connectivity Options: Includes USB, Ethernet, and Serial interfaces for easy integration with existing systems.
Product Quality and Performance:
The PRP-250C/250CL maintains a high standard of quality with a durable build and reliable printing technology that can handle the demands of high-volume environments. The addition of color printing capabilities does not detract from its performance, making it a unique tool for enhancing customer interaction.
Specifications:
- Print Method: Direct thermal color printing
- Print Speed: Up to 200 mm per second
- Resolution: 203 dpi, providing clear and vibrant printouts
- Connectivity: USB, Ethernet, and Serial for versatile connections
- Paper Width: Supports paper widths up to 80 mm
Purpose of Use:
Suitable for businesses that want to enhance their branding by adding color to their customer receipts, such as boutiques, specialty stores, cafes, and event venues.
How to Use:
- Install the color thermal paper roll by opening the printer cover and placing the roll in the designated slot.
- Connect the printer to your point of sale system using the preferred connectivity option.
- Configure the printer with your POS software, setting up the color profiles as needed.
- Test the printer to ensure it is printing accurately and that the color output meets your expectations.
- Utilize the printer during business operations to provide customers with colorful, detailed receipts.
Supported Industries:
Ideal for industries that benefit from enhanced visual communication, including retail, hospitality, and event management, where color can be used to highlight specific offers or loyalty information.
Benefits & Compatibility:
- Brand Enhancement: Allows businesses to reinforce their brand image through customized, colorful receipts.
- Increased Engagement: Color elements on receipts can draw attention to special offers or important information, enhancing customer engagement.
- Versatility: Offers the flexibility to switch between standard black and color printing as needed.
Warranty and FAQs:
The TYSSO PRP-250C/250CL comes with a standard manufacturer's warranty that covers parts and labor. NEOTECH provides detailed FAQs and dedicated support for setup, troubleshooting, and maintenance questions.
Packaging/Weight/Dimension:
- Packaging: Robust packaging ensures the printer is protected during transit.
- Weight: Designed for stability and ease of handling.
- Dimensions: Compact and suitable for various setups, requiring minimal counter space.
Shop Today & Receive Your Delivery Across the UAE:
Order your TYSSO PRP-250C/250CL from NEOTECH and take advantage of efficient delivery services across the UAE. Transform your receipt printing with vibrant color!
Best Price Guarantee:
NEOTECH offers the TYSSO PRP-250C/250CL at competitive prices, ensuring you get great value for a premium product.
After Sales Support:
Our commitment includes comprehensive after-sales support to help with any issues, ensuring your equipment continues to perform well.
Request for Customer Reviews and Testimonials:
We encourage users of the TYSSO PRP-250C/250CL to share their experiences to aid in our continuous product and service improvement.
Stock Availability:
Please check with NEOTECH to confirm the availability of the TYSSO PRP-250C/250CL before placing your order, ensuring prompt delivery.
Get in Touch:
For more information about the TYSSO PRP-250C/250CL or other inquiries, contact our expert team. We are dedicated to providing comprehensive support and ensuring a smooth purchasing process.
Disclaimer:
All information regarding the TYSSO PRP-250C/250CL on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. We recommend verifying all details with our sales team before making a purchase to ensure accuracy and satisfaction with your order
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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