NEO Digital
UniFi G2 Reader UA-G2
UniFi G2 Reader UA-G2
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your security system with the UniFi G2 Reader, offering reliable card and mobile access control for businesses. Available now at NEOTECH.
Overview
The UniFi G2 Reader (UA-G2) is a versatile and efficient access control device designed to streamline entry management in a variety of settings. It supports smart card and mobile access, making it a flexible option for modern security needs.
Product Description
This access control reader integrates seamlessly with UniFi Access systems to provide a secure and user-friendly solution for managing building entries. The UA-G2 is equipped with the latest technology to support NFC and smart card authentication, ensuring quick and secure access to authorized personnel. Its compact design and robust construction make it suitable for both indoor and outdoor installations.
Key Features
- Multiple Authentication Methods: Supports NFC and smart card readers to accommodate diverse access needs.
- Durable Design: IP54-rated for dust and water resistance, making it ideal for any environment.
- Easy Integration: Seamlessly works with UniFi Access systems for centralized management and monitoring.
- Intuitive Operation: Features LED indicators and a buzzer for immediate feedback on access status.
- Energy Efficient: Powered via Power over Ethernet (PoE), which simplifies installation and reduces cable clutter.
Product Quality and Performance
The UniFi G2 Reader is built to high standards, ensuring reliable performance under various operational conditions. Its durable construction and energy-efficient design make it an excellent choice for businesses looking for a cost-effective and sustainable security solution.
Specifications
- Authentication Support: NFC and smart card.
- Connectivity: Ethernet with PoE support for easy installation.
- Enclosure: IP54-rated casing for enhanced protection against environmental factors.
- Indicators: Equipped with visual LED and audible buzzer indicators for user interaction.
- Dimensions: Compact and sleek design for unobtrusive installation on any surface.
Purpose of Use
Ideal for office buildings, schools, and residential complexes where secure and efficient access control is required. The UA-G2 is particularly useful for organizations looking to upgrade their security systems with modern technology that supports both traditional and mobile credentials.
How to Use
Install the UniFi G2 Reader at strategic access points around the facility. Connect it to the network using an Ethernet cable with PoE. Configure and manage the device via the UniFi Access software, where you can set up access permissions and monitor entry logs. Users can gain access by presenting a registered smart card or using NFC-enabled devices.
Supported Industries
Perfect for the education sector, corporate offices, healthcare facilities, and residential complexes, providing a secure and manageable access control solution that can adapt to various security requirements.
Benefits & Compatibility
- Flexible Access Options: Supports a variety of authentication methods to meet different user preferences and security protocols.
- Scalable System Integration: Can be easily expanded and integrated with additional UniFi Access devices for comprehensive security coverage.
- Reliable Security: Offers dependable protection with quick and secure authentication processes.
- Cost-Efficient Operation: Low power consumption and minimal maintenance requirements reduce operational costs.
Warranty and FAQs
Comes with a standard warranty that covers manufacturing defects and malfunctions, complemented by a detailed FAQ section that addresses common setup and usage questions.
Packaging/Weight/Dimension
The package includes the UniFi G2 Reader, mounting hardware, installation guide, and necessary cables, all securely packed to ensure safety during transit.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the UniFi G2 Reader from NEOTECH and benefit from our prompt delivery services, ensuring that your security system enhancements are implemented swiftly.
Best Price Guarantee
NEOTECH offers the UniFi G2 Reader at competitive prices, ensuring you receive the best value for your investment in advanced access control technology.
After Sales Support
Our dedicated support team is available to assist with any technical inquiries or operational issues, helping you to maximize the benefits of your new UniFi G2 Reader.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi G2 Reader to help others make informed decisions and assist us in continually improving our products and services.
Stock Availability
Please contact us directly to check the current availability of the UniFi G2 Reader. We strive to maintain accurate stock levels to meet your needs efficiently.
Get in Touch
For more detailed information or assistance with your purchase of the UniFi G2 Reader, contact our support team. We are committed to providing personalized assistance tailored to your security needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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