NEOTECH
ACER PREDATOR HELIOS NEO 16 PHN16 14th Gen i9-14900HX
ACER PREDATOR HELIOS NEO 16 PHN16 14th Gen i9-14900HX
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Master the gaming world with the ACER Predator Helios Neo 16 PHN16, featuring the advanced 14th Gen Intel i9-14900HX processor. Discover peak performance and innovative features exclusively at NEOTECH.
Overview
The ACER Predator Helios Neo 16 PHN16 is crafted for elite gamers who require cutting-edge technology and unparalleled performance. Equipped with the powerful 14th Gen Intel i9-14900HX processor, this laptop is a powerhouse, designed to handle the most intensive gaming sessions with ease.
Product Description
The ACER Predator Helios Neo 16 PHN16 enhances your gaming experience with its state-of-the-art Intel i9-14900HX processor and NVIDIA GeForce RTX 4080 graphics, delivering breathtaking performance and stunning visuals. It features a 16-inch QHD+ display with a 240Hz refresh rate, ensuring ultra-smooth gameplay and sharp, vibrant images that draw you into every game. The laptop comes with 32GB of DDR5 RAM and a 1TB SSD, offering ample space and superfast data access. Its advanced thermal management system, including 5th generation AeroBlade 3D fans, ensures optimal cooling to maintain peak performance during intense gaming sessions. The per-key RGB backlit keyboard and DTS:X Ultra audio enhance the immersive experience with customizable lighting and high-fidelity sound.
Key Features
- 14th Gen Intel Core i9-14900HX Processor: High-end performance for the most demanding games and multitasking.
- NVIDIA GeForce RTX 4080 Graphics: Superior graphics rendering capabilities for the ultimate gaming experience.
- 16-inch QHD+ Display, 240Hz: Offers expansive, crystal-clear visuals with high refresh rates for competitive gaming.
- 32GB DDR5 RAM & 1TB SSD: Provides massive memory and storage for seamless gameplay and extensive multimedia libraries.
- Advanced Cooling System: Utilizes cutting-edge technology to ensure efficient heat dissipation and sustained high performance.
- RGB Backlit Keyboard: Customize your gaming setup with dynamic lighting effects to match your style and mood.
Product Quality and Performance
The ACER Predator Helios Neo 16 PHN16 is built with high-quality materials to withstand the pressures of heavy gaming and professional use. Its robust build quality and high-performance components ensure it performs exceptionally under all conditions.
Specifications
- Processor: Intel Core i9-14900HX, 14th Generation
- Graphics: NVIDIA GeForce RTX 4080
- Display: 16-inch QHD+ (2560 x 1600) IPS, 240Hz
- Memory: 32GB DDR5 RAM
- Storage: 1TB PCIe NVMe SSD
- Operating System: Windows 11 Home
- Battery Life: Up to 6 hours
- Weight: 5.95 lbs (2.7 kg)
- Dimensions: 14.11 x 10.9 x 0.98 inches
Purpose of Use
Ideal for hardcore gamers, streamers, and content creators who demand a laptop that can deliver high-end performance for gaming, video editing, and other resource-intensive applications.
How to Use
To maximize the capabilities of the Predator Helios Neo 16, adjust the graphical settings to match the performance of the RTX 4080 and manage cooling preferences via the included software to maintain optimal system temperatures.
Supported OS/Application/Industries
This laptop is particularly suited for the gaming industry, multimedia production, and any professional field that requires robust graphical and computational power.
Benefits & Compatibility
The Predator Helios Neo 16 offers state-of-the-art technology and performance, making it compatible with the latest gaming peripherals and VR setups, providing a comprehensive and immersive gaming experience.
Warranty and FAQs
Comes with a standard 1-year warranty. Extended warranty options and more detailed support information are available through NEOTECH’s customer service or website.
Packaging/Weight/Dimension
Securely packaged to ensure protection during shipping, includes the laptop, power adapter, and user manuals. Weight: 5.95 lbs. Dimensions: 14.11 x 10.9 x 0.98 inches.
Shop Today & Receive Your Delivery Across the UAE!
Order your ACER Predator Helios Neo 16 PHN16 from NEOTECH and enjoy our fast, reliable delivery service across the UAE. Elevate your gaming to the highest level with this elite laptop.
Best Price Guarantee
NEOTECH offers the ACER Predator Helios Neo 16 at competitive prices. If you find it cheaper elsewhere, we will match the price to ensure you get the best deal.
After Sales Support
Our dedicated team at NEOTECH is committed to providing excellent after-sales support. Contact us for any assistance regarding your ACER Predator Helios Neo 16, and we will ensure your complete satisfaction.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the ACER Predator Helios Neo 16 PHN16. Your feedback helps us to improve our products and services and assists other customers in making informed decisions.
Stock Availability
Please check with NEOTECH for the current availability of the ACER Predator Helios Neo 16 PHN16 before placing your order to ensure timely delivery.
Get in Touch
For more details about the ACER Predator Helios Neo 16 PHN16 or any other inquiries, please contact NEOTECH. Our expert team is ready to assist you in finding the perfect gaming laptop for your needs.
Disclaimer
All information regarding the ACER Predator Helios Neo 16 PHN16 is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Verify all product details, including specifications and prices, with NEOTECH before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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