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NEOTECH

Evolis Dualis 3 ID Card Printer

Evolis Dualis 3 ID Card Printer

Regular price Dhs. 5,250.00 AED
Regular price Dhs. 5,300.00 AED Sale price Dhs. 5,250.00 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Introduction

Maximize your ID card production with the Evolis Dualys 3 ID Card Printer, now available at NEO Digital. Designed for medium to high-volume demands, this printer is favored by organizations needing efficient, reliable, and secure ID card printing solutions, including educational institutions, corporations, and government agencies.

Key Features

  • Dual-Sided Printing: Enables printing on both sides of the card in a single pass, enhancing card functionality and appearance.
  • High-Quality Output: Utilizes dye-sublimation and thermal transfer technology to produce vivid colors and sharp text.
  • Advanced Encoding Features: Supports magnetic stripe, contact, and contactless smart card encoding for versatile security applications.
  • Robust Durability: Built to sustain heavy usage with minimal maintenance requirements.

Product Quality and Performance

The Evolis Dualys 3 is engineered to deliver top-tier performance, consistently producing high-quality, durable cards suitable for a range of professional applications.

  • Efficiency: Optimizes card production with a fast output rate, reducing wait time and increasing throughput.
  • Versatility: Offers multiple encoding options to meet diverse security needs across various industries.
  • Customer Reviews: Highly praised for its robustness, reliability, and excellent print quality.

Specifications

  • Printing Method: Dual-sided dye sublimation and thermal transfer printing.
  • Resolution: High resolution printing for fine detail and rich color depth.
  • Connectivity: Equipped with USB and Ethernet interfaces for easy integration into existing networks.
  • Card Handling: Features a large-capacity input hopper for continuous printing operations.

Purpose of Use

Ideal for producing secure and professional-looking employee badges, student IDs, access control cards, and more, the Dualys 3 is an essential tool for organizations prioritizing security and quality in their card issuance processes.

How to Use

Operating the Evolis Dualys 3 is straightforward:

  1. Install the card design software and printer drivers on your computer.
  2. Connect the printer via USB or Ethernet to your network.
  3. Load the card stock and printing supplies into the printer.
  4. Design your cards using the software, set the print preferences, and commence the printing job.

Supported OS/Applications/Industries

This printer supports various operating systems, including Windows and macOS, making it adaptable for use in multiple sectors such as education, healthcare, and public administration.

Benefits & Compatibility

  • Enhanced Security: Advanced encoding options ensure secure access and data protection.
  • Cost-Effective: Reduces the need for external printing services with in-house, on-demand card printing.
  • Customizable Output: Adaptable settings allow for custom designs and security features, tailoring each card to specific requirements.

Warranty and FAQs

Comes with a comprehensive warranty and dedicated customer support. For further assistance, visit the NEO Digital support page where FAQs and troubleshooting guides are available.

Delivery Services (UAE)

NEO Digital ensures prompt and reliable delivery services across the UAE, so you can start enhancing your ID card printing process without delay.

After Sales Support

Our dedicated support team is available to help you with any setup issues or operational questions, ensuring you get the most out of your Evolis Dualys 3.

 

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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