NEOTECH
DASCOM DP-230L
DASCOM DP-230L
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The DASCOM DP-230L is specifically engineered for small to medium-sized office settings, delivering efficiency and reliability in a compact form. This printer balances cost-effectiveness with high-performance standards, making it an ideal choice for businesses seeking a practical printing solution without compromising on quality or durability.
Key Features
- Space-Saving Design: Its compact size fits perfectly in limited spaces, ideal for small offices.
- Efficient Output: Prints up to 30 pages per minute, streamlining office workflows.
- High-Quality Prints: Delivers clear, crisp documents with a resolution of up to 1200 dpi.
- Environmentally Friendly: Built with sustainable materials and features energy-saving modes to reduce environmental impact.
- Easy Connectivity: Includes USB and Wi-Fi connectivity, allowing for easy integration into any office setup.
Product Quality and Performance
The DP-230L exemplifies DASCOM's commitment to quality and reliability. It has been thoroughly tested to ensure it stands up to regular office demands, providing consistent performance day after day. User reviews often highlight its robustness and the high quality of its output, affirming its status as a dependable office tool.
Specifications
- Dimensions: 14" x 12" x 10"
- Weight: 18 pounds
- Printing Technology: Laser
- Maximum Print Speed: 30 ppm
- Duty Cycle: Up to 30,000 pages per month
- Paper Capacity: 250 sheets standard input
- Power Consumption: Energy-efficient model, minimizing office energy expenses
Purpose of Use
The DP-230L is tailored for businesses that require regular document printing like invoices, reports, and memos. Its design and features make it particularly suitable for sectors such as real estate, education, and small legal practices, where space and efficiency are key considerations.
How to Use
To effectively utilize the DASCOM DP-230L:
- Setup: Follow the simple installation guide to set up your printer effortlessly.
- Daily Operations: Manage print tasks easily with the user-friendly interface.
- Maintenance: Adhere to minimal maintenance requirements to ensure longevity and reliability.
- Troubleshooting: Quick-fix solutions are provided to address common issues immediately.
Supported OS/Application/Industries
The DP-230L supports common operating systems including Windows and macOS, ensuring seamless compatibility with most office environments. It is ideal for industries requiring frequent document handling, providing both reliability and efficiency.
Benefits & Compatibility
- Streamlined Workflow: Enhances office efficiency with fast print speeds and easy setup.
- Versatile Connectivity: Facilitates straightforward connections to multiple devices and networks.
- Economic Operation: Low maintenance and energy-efficient design keep operating costs down.
Warranty and FAQs
The DP-230L comes with a one-year warranty, covering essential support and services. Our FAQ page efficiently resolves common queries, helping users maximize the printer’s capabilities without hassle.
Delivery Services (UAE)
NEO Digital ensures that the DASCOM DP-230L is delivered promptly and safely across the UAE, catering to all major cities and regions with reliability and precision.
After Sales Support
We are committed to providing exceptional after-sales support for the DP-230L, ensuring that every client receives the assistance they need to fully benefit from their purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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